Rated 2.5 stars2.5 / 5 ( 28 )

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Price Range

$1500 - $2500

Customer Reviews

Overall Rating

Rated 2.5 stars2.5 / 5 ( 28 )

Quality Factor

50%

5 stars
User: 14.5%
14.5%
4
4 stars
User: 18%
18%
5
3 stars
User: 14.5%
14.5%
4
2 stars
User: 10.5%
10.5%
3
1 stars
User: 43%
43%
12

Quality Factor

  • Hair Quality
    User: 33%
    33%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 59%
    59%
  • Wig Lifespan
    User: 34%
    34%
  • Customer Service
    User: 31%
    31%

magda

Posted on 2016-09-29
Rating: 2
2 /5 stars

  • Hair Quality
    User: 10%
    10%
  • Cap Construction
    User: 43%
    43%
  • Comfort & Fit
    User: 18%
    18%
  • Wig Lifespan
    User: 35%
    35%
  • Customer Service
    User: 6%
    6%

I purchased an Irene Kippah fall. I was disappointed with the hair and the cut that I got at their salon. The woman who cut the wig berated me for not knowing exactly what I wanted. She them proceeded to chop it and not it is un-wearable. I paid almost 900 total and the wig looks like a mop on top of my head. I so sick over this purchase. The customer service was less than stellar. I will never go back.

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Sarah

Posted on 2016-06-17
Rating: 2
2 /5 stars

  • Hair Quality
    User: 10%
    10%
  • Cap Construction
    User: 10%
    10%
  • Comfort & Fit
    User: 55%
    55%
  • Wig Lifespan
    User: 4%
    4%
  • Customer Service
    User: 1%
    1%

The positive is that the front is amazing. The cons: no customer service! Hair fell out and I mean a lot of hair. I am missing too much hair to wear it at this point. And in general the hair on the bottom layers is dry as can be. Customer service was terrible. I live out of NY and left many messages and emails but no reply.

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Ruth Abramowitz

Posted on 2016-03-28
Rating: 2
2 /5 stars

  • Hair Quality
    User: 19%
    19%
  • Cap Construction
    User: 33%
    33%
  • Comfort & Fit
    User: 68%
    68%
  • Wig Lifespan
    User: 15%
    15%
  • Customer Service
    User: 23%
    23%

I have 2 Irene Dulces-- one is a fall and one is a full wig. The hair quality is terrible. The inner layer as well as the longer hairs are all split and dead and knot terribly. The wigs don't dye well and I've been informed not to expect them to last longer than 1.5-2 years because "a fashionable girl buys new wigs more often". I would not get this line of Irene wigs again despite the compliments I receive in how the wigs look. Maybe I would try the VIP European line, but only with some sort of warranty.

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