Price Range
$1500 - $2500Customer Reviews
Overall Rating
Rated 2.5 stars
Quality Factor
50%
Quality Factor
- Hair QualityUser: 33%33%
- Cap ConstructionUser: 50%50%
- Comfort & FitUser: 59%59%
- Wig LifespanUser: 34%34%
- Customer ServiceUser: 31%31%
DM
Posted on 2019-07-23/5 stars
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User: %%DMI’m not from out of town , I had gone into Irene for a platinum blonde wig. Like others have mentioned , some of the people that work there are really unfriendly and not professional nor helpful . I was lucky to have bumped into christy who was soooo nice and helpful. Sadly they didn’t have any platinum blondes when i went and I didn’t end up finding anything . They were flexible with making a deal /bargaining and they have better prices than other wig brands in general so I would have liked to have found something but it didn’t workout . Oddly, a custom wig from Irene was impossible to place an order for as they didn’t know when they’d receive anything and their company was backed up so that wasn’t an option.
Buying directly from them makes the wig cheaper as opposed to a shaitel macher who will up the price Which to me isn’t worth it. Irene doesny seem like they’d have the best customer service for after care and it could be risky buying from them but for the price it could be worth the gamble . Moreover , dyeing wigs platinum or lighter does not always take well from what I’ve seen and could turn red , so what you see is what you get. If you go to the BRooklyn location ask for christy she was the best and helpful .Was this comment helpful to you? (0)Abi G
Posted on 2018-06-29Rating:
/5 stars- Hair Quality User: %%
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User: %%Abi GI bought a wig from Irene and with a few days it was knotting terribly. I sent it back to Irene after a month of wear. I didn’t hear back for 6 weeks. When they sent the wig back, they told me the knotting was my fault as I hadn’t washed it enough. This is completely untrue. When I have the wig washed it will be knotty with a day, and it’s so bad I can’t put my fingers through.
So personally I would never buy an Irene again. The customer service is awful! The only positives I can think of is that the wig is very full and holds a curl really well.
Zs
Posted on 2018-04-09Rating:
/5 stars- Hair Quality User: %%
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User: %%ZsReally really happy with my Irene. Got an original 3+ years ago, and although after about 1.5 years he hair definitely lost some of its bounce and fullness I can still wear it and get tons of compliments. For the price you pay it’s a great buy! They have great color blends and the color and hair really lasts if you send to responsibile shaitel Machers. Would 100% recommend
Elishevah
Posted on 2017-05-10Rating: 3
3 /5 stars- Hair Quality User: 50%50%
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User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%ElishevahI got my Irene wig at a sale in Boro Park. It was $675 for a very long (26"? Maybe?) dark brown human hair wig; I'm not sure what line it is because it was totally insane when I was in there and my aunt who is a shaitelmacher helped me rather than the people working. Anyway I had it cut by a stylist elsewhere, which was $200. The wig is just okay. It has split ends and I've only had it for 6mo (though the split ends began months ago). The color is holding up; it hasn't oxidized yet even though it's quite dark and I wear it to work 5 days a week. I am not the type that gets my shaitel styled; I wash and dry it myself and that was fine til I deep conditioned one day and quite a lot of hair was pulled out in the brushing process, which has never happened before. This is okay though because it didn't come out in clumps and the wig is quite heavy; I would say each strand of hair is 3x as thick as my actual hair, which I'm not a huge fan of but oh well. Overall, this wig works for work... I'd like to get a lace front band for it to make it look more real. My Yaffa wig, which was $2,000 and looks way more natural and is lighter in feel, was definitely a better investment though.
DEe
Posted on 2017-04-05Rating: 4
4 /5 stars- Hair Quality User: 85%85%
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User: 86%86%- Comfort & Fit
User: 81%81%- Wig Lifespan
User: 50%50%- Customer Service
User: 1%1%DEeThe wig itself is beautiful and comfortable. I would suggest buying it through a shaitel macher that you trust and will be willing to help you if there are any issues as the customer service of the Irene company is terrible.
LJS
Posted on 2017-02-09Rating: 3
3 /5 stars- Hair Quality User: 25%25%
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User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 25%25%- Customer Service
User: 50%50%LJSWig is very pretty for the price, but hair is very rough, straw-like and oxidized after a year and half. I know that's worth it if you have $1000 to pay every year or so, but I don't. I would definitely recommend it to someone who wants an affordable sheitel for just shabbos or to wear occasionally. But for someone who is buying cheaper because they're actually on a serious budget, which means having to wear an Irene occasionally during the week and every shabbos, I would not recommend as an investment.
Raizy
Posted on 2017-02-09Rating: 1
1 /5 stars- Hair Quality User: 50%50%
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User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%RaizyAwful awful human beings work in that place, never have I made to feel soo badly and put down in such manners, disgusting! !!!
Dini
Posted on 2016-11-03Rating: 5
5 /5 stars- Hair Quality User: 100%100%
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User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%DiniThe waves stay really well when curled, wig color is the same and even though its 18 months old it almost looks like new. Really recommend Irene's especially if you want a long wig, they have a large selection. I'll be back there for my next wig 😉
magda
Posted on 2016-09-29Rating: 2
2 /5 stars- Hair Quality User: 10%10%
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User: 43%43%- Comfort & Fit
User: 18%18%- Wig Lifespan
User: 35%35%- Customer Service
User: 6%6%magdaI purchased an Irene Kippah fall. I was disappointed with the hair and the cut that I got at their salon. The woman who cut the wig berated me for not knowing exactly what I wanted. She them proceeded to chop it and not it is un-wearable. I paid almost 900 total and the wig looks like a mop on top of my head. I so sick over this purchase. The customer service was less than stellar. I will never go back.
Rachel
Posted on 2016-09-20Rating: 1
1 /5 stars- Hair Quality User: 15%15%
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User: 1%1%- Comfort & Fit
User: 52%52%- Wig Lifespan
User: 1%1%- Customer Service
User: 1%1%RachelI paid around $1000 and had to fix it THREE times already and spent over $600 already . I went to the place where I bought it after six months and they said that they don't stand behind there wig and in order to fix it, it will be $500.
Will NEVER recommend this brand to anyoneBrenda
Posted on 2016-09-12Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%Brendabought for my daughter 2 Irenes and one for myself for my daughters wedding. My Daughter also has a Noe Wig and her both Irenes are way better and nicer than the pricey Noe.
Its basically all Mazel. For the price and quality Irenes and Miri Wigs are they way to go!!!Cs
Posted on 2016-08-30Rating: 1
1 /5 stars- Hair Quality User: 6%6%
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User: 7%7%- Comfort & Fit
User: 5%5%- Wig Lifespan
User: 7%7%- Customer Service
User: 11%11%CsI came close to purchasing, but I am glad I did not. While the price was tempting, the customer service was awful. The ladies who were selling were not helpful at all and at times were outright obnoxious. I would not be able to deal with such service had i decided to purchase.
Sima
Posted on 2016-07-21Rating: 1
1 /5 stars- Hair Quality User: 2%2%
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User: 98%98%- Comfort & Fit
User: 81%81%- Wig Lifespan
User: 26%26%- Customer Service
User: 50%50%SimaI got an Irene about 2-3 years ago. I paid on k you 400 including the cut which was great for me. I made them take it back when I complained that the wig gets knotty 2 minutes after I put it on. It also had split ends. They ended up replacing it and recutting a new one at no charge which was great. But it took a lot of yelling to get him to even take it back. The new wig fits beautifully and I can wear it all day, the cap is that comfortable. But the hair is terrible! It doesn't hold a curl for more than 2 days and I got the courses one because he told me it would last longer. Instead it falls and looks so dry and like I haven't washed it in weeks. I didn't bother to complain because I saw what the customer service was like the first time. Since it was only 400 it wasn't worth the agmas nefesh to complain.
Yehudis G
Posted on 2016-07-21Rating: 5
5 /5 stars- Hair Quality User: 50%50%
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User: 73%73%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%Yehudis GLove this wig! So comfortable I barely feel it. Hair holds style, color is amazing, and really feels great. Can't say anything about lasting or customer service because I haven't had any issues so far (it's only 6 months old). Very happy with the wig.
Ahuva
Posted on 2016-07-10Rating: 1
1 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%AhuvaI don't want to say loshon harah but my rov told me that I may and even have a chiyuv to write a minimal amount if it is for a to'eles. So I will comply by saying that all the comments that list assorted problems and complaints are true and I experienced some of them personally and also heard of the other issues from friends. I regret that I bought a few of these wigs. As a kollel family we cannot afford expensive wigs, but we certainly cannot afford to keep buying garbage. We do not have money to waste! If you have extra money to burn, then go ahead and do it, but I won't.
Sara Davrayev
Posted on 2019-11-17Sara DavrayevHi i sell shaitels
Atara wigs
At wholesale prices amazing wigs that are soft and silky yet maintain a curl set beautifully with out hair soray. Give me a call if you ladies would like to see sample
3475601410Leora S, Toronto
Posted on 2016-07-03Rating: 1
1 /5 stars- Hair Quality User: 1%1%
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User: 1%1%- Comfort & Fit
User: 1%1%- Wig Lifespan
User: 1%1%- Customer Service
User: 1%1%Leora S, TorontoI got educated AFTER I bought my Irene for $950 Canadian so I hope to help others BEFORE they buy it. The wig is designed to last up to a year (under normal wear & tear circumstances) . After a few months it starts to degrade until it is totally unwearable. Frankly, it may be a good buy if you only need the wig for a short time or rarely wear a wig. But I wish someone would have told me this because I feel the "mitziya" (so-called bargain) was for me a rip off.
Debbie
Posted on 2018-04-19DebbieDid you buy the regular line or was it the European Irene Dolce line?
Mindee
Posted on 2016-07-01Rating: 1
1 /5 stars- Hair Quality
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