Customer Reviews
Overall Rating
Rated 4.63 stars
Quality Factor
92.6%
Quality Factor
- Hair QualityUser: 83%83%
- Cap ConstructionUser: 85%85%
- Comfort & FitUser: 92%92%
- Wig LifespanUser: 84%84%
- Customer ServiceUser: 91%91%
Dena Peller
Posted on 2023-03-16/5 stars
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User: %%Dena PellerWonderful selection of reds. I was amazed. Customer service is so very personal. I actually have a wig that I feel comfortable and beautiful in.
Was this comment helpful to you?Blondie
Posted on 2022-10-03Rating:
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User: %%BlondiePROS: I’ve never seen such a great selection of blonde colors as I did at Gali in great neck. And the stylist got the exact look I wanted and did an amazing job. Was a fun buying experience, I never got a bracha for buying a wig before, was Nice to have a reminder of why I cover my hair from someone who is so positive about it. I have been wearing mine daily for a little over a year and it’s very comfortable and looks so natural that even friends and family of mine have thought I stopped covering my hair because of how much it looks like my natural hair. Loved that she had XL caps in stock, most places normally have to order that or try to convince you to take a smaller cap then I know will give me headaches. Also they tightened the lace and made sure it worked for my head while I was there.
CONS: I got a lace top and the hair returns are like flyaways at the top that make it look a bit messy, but honestly it does make it look more like natural hair because no one‘s hair is totally flat and perfect with a perfect part like a shaitel usually has. The other major con is that mine tangles pretty badly in the winter, but I found anti-static spray is the best thing for it, with blondes that have been bleached it can be expected that the hair will be fragile. They offered to relax the hair for me but I don’t have another wig to wear for the week that would take.
Was this comment helpful to you?ruchel
Posted on 2020-05-14Rating:
/5 stars- Hair Quality User: %%
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User: %%ruchelThe cap is so uncomfortable and the sheitels are not well made. Also, the customer service is pushy and not upfront.
Was this comment helpful to you?JODY POTASH
Posted on 2019-06-04Rating:
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User: %%JODY POTASHAs a maturing woman, my hair has thinned quite a bit. i have long natural silver/gray hair. Gali's Couture made a fall for me that is absolutely stunning. The hair color is an exact match and very comfortable. I AM VERY VERY HAPPY
Was this comment helpful to you?Amanda
Posted on 2019-03-31Rating:
/5 stars- Hair Quality User: %%
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User: %%AmandaI'm starting this review with two caveats. 1) I have only had my Gali band fall for half a year so far and, 2) I bought it from Lena's Wigs not Gali directly, so I can't rate the customer service.
That all being said, I am really happy with my XL Gali ponytail band fall (color-processed Brazilian hair, dark brown, very wavy). It looks super natural, I get lots of compliments, and it's comfy. I mostly wear the hair down, but the ponytail is really pretty (the wig's natural curls look very pretty either way). The hair does feel very processed, but that might have been the redistribution - and whatever the cause, it was nothing that some Olaplex and deep conditioning treatments couldn't fix.
It's not a luxury-luxury wig (I have a Claire Accuhair that I just adore and that I compare all wigs against - and inevitably Claire is the best), but it's been great so far as an everyday, work/school sheitel that makes me feel pretty and dressed-up without being full-on-wedding-get-up.Was this comment helpful to you?Amanda
Posted on 2019-03-31Rating:
/5 stars- Hair Quality User: %%
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User: %%AmandaI'm starting this review with two caveats. 1) I have only had my Gali band fall for half a year so far and, 2) I bought it from Lena's Wigs not Gali directly, so I can't rate the customer service.
That all being said, I am really happy with my XL Gali ponytail band fall (color-processed Brazilian hair, dark brown, very wavy). It looks super natural, I get lots of compliments, and it's comfy. I mostly wear the hair down, but the ponytail is really pretty (the wig's natural curls look very pretty either way). The hair does feel very processed, but that might have been the redistribution - and whatever the cause, it was nothing that some Olaplex and deep conditioning treatments couldn't fix.
It's not a luxury-luxury wig (I have a Claire Accuhair that I just adore and that I compare all wigs against - and inevitably Claire is the best), but it's been great so far as an everyday, work/school sheitel that makes me feel pretty and dressed-up without being full-on-wedding-get-up.Was this comment helpful to you?Talia Poy
Posted on 2018-06-05Rating:
/5 stars- Hair Quality User: %%
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User: %%Talia PoyWhen I was diagnosed with cancer last fall my hair loss occurred much quicker than I had expected. I was so sick from chemo at the time that the task of finding a wig was daunting. Insurance will guide you to places that sell mostly synthetic wigs that do little to make you feel like yourself. Fortunately my wonderful friend was able to take me to Galis to find a wig. The staff at Galis goes above and beyond to make their clients feel comfortable, especially those there with hair loss for medical reasons. They provide a great ambiance of sisterhood and support and have excellent intuition on what will work for you. TRUST THEIR INPUT! It's spot on. Though I loved my first choice, I ended up changing it after realizing their advice was right on for what would best suit my skin tone, and make me feel comfortable giving my prior color and cut. At Galis, the uncut wig will be washed, cut and styled on your head. Their styling team is INCREDIBLE, and I can honestly say I have never had a better haircut even with my own hair. They know what's on trend, works for our face and they make it look REAL. It's real hair, and it looks and feels like it's yours. But better. Looking good goes a long way to helping you feel good when you are sick or dealing with hair loss, and I can't thank the entire Galis team enough for their help. For women who are told they will lose their hair with chemo, call make an appointment ASAP. If you're on LI or the New York Metro area don't your time going anywhere else!
Was this comment helpful to you?Heather Murphy
Posted on 2018-05-30Rating:
/5 stars- Hair Quality User: %%
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User: %%Heather MurphyAbsolutely an amazing experience drove over 2 hrs to come to the best place! Worth the road trip as i was treated like a queen. I am facing breast cancer and the fear of loosing my hair due to chemo was horrific, that was until i stepped foot into this magical place. The perfect wig was found in minutes and the customer service was on point. Thank you so much!
Was this comment helpful to you?Jessica
Posted on 2018-04-15Rating:
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User: %%JessicaAlthough I wear my Gali quite often, my experience with the customer service was less than adequate. As a bride, I feel that one should get undivided attention and assistance and this was not the case during each and every one of the four trips I made. Appointments are overbooked so one salesperson can be helping multiple people at the same time. Charlene is so sweet and personable but she is more so the face of the brand rather than the one helping customers with wig choosing. Even worse than the customer service with choosing the wig, is the hairstylists. Ive had both hairstylists involved with my wig and both of them had little care for the wig and the only thing asked of me was how short I wanted the wig and before cutting, she didn't even ask if that length was okay. Other than that, they just spoke to each other the whole time and didn't not give the customer much attention, if any at all. They do not understand the money and investment put into this wig and showed little care. As a bride, I feel I should have been given more assistance. I will say that the actual hair on the wig is a lot better than my sary but because of the lack of interest found in their customer service, I will not be making my way back there.
Was this comment helpful to you?Esther Hyams
Posted on 2017-09-13Rating: 5
5 /5 stars- Hair Quality User: 100%100%
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User: 100%100%Esther HyamsThe best experience I've had!!! First of all, I won this wig for FREE. Because Charlene from Galis wigs is so giving, she always has these awesome giveaways.
Customer service was 100%!! The staff there really attended to my needs and what I was looking for, I didn't feel rushed in anyway: the staff that cuts the wigs and styles them are awesome beyond! They ask you exactly what you need and cut/style to the perfection.
The quality of my wig is amazing, I can wear it for a full day without having the feeling of wanting to take it off as soon as I get home because the cap is so comfortable.
If you ask me? Galis wigs is the absolute bomb!!!Was this comment helpful to you?Tobey Karpel
Posted on 2017-09-13Rating: 5
5 /5 stars- Hair Quality User: 96%96%
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User: 97%97%Tobey KarpelLove my Gali- two years later and still looks amazing!
Was this comment helpful to you?Gabrielle
Posted on 2017-08-10Rating: 5
5 /5 stars- Hair Quality User: 100%100%
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User: 100%100%GabriellePut short and simply, Gali's Couture Wigs has unbelievable service, amazing quality wigs, great prices, and excellent customer service. I wouldn't go any place else! They're the best!
Was this comment helpful to you?Shully
Posted on 2017-08-10Rating: 5
5 /5 stars- Hair Quality User: 100%100%
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User: 100%100%ShullyThere is only one 7 star hotel in the world, and there is also only one 7 star wig salon in the world and that is Gali's Couture Wigs. From the service to the quality of the wigs, everything is just perfect. I highly recommend it!
Was this comment helpful to you?Deanna
Posted on 2017-08-10Rating: 5
5 /5 stars- Hair Quality User: 100%100%
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User: 100%100%DeannaI work with kathy at salon aqua in hewlett ny and her 16 year old daughter madison is a young beautiful assistant at aqua. She has alopecia and they both love galis wigs! They are truly good people and always helping out madison with beautiful wig selection! It makes madison feel strong and confident with her amazing hair! Thank you galis wigs!
Was this comment helpful to you?Beti paimany
Posted on 2017-08-10Rating: 5
5 /5 stars- Hair Quality User: 80%80%
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User: 100%100%Beti paimanyGali team are so nice and helpful. U can choose a wig and cut it and if u don't like it , u don't have to buy it. Her stylist are so amazing. I had an amazing experience with them.
Was this comment helpful to you?Vered biton
Posted on 2017-08-10Rating: 5
5 /5 stars- Hair Quality User: 50%50%
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User: 50%50%Vered bitonThe best wig I own! Amazing customer service! So much love, and honesty. Can't wait to buy more
Was this comment helpful to you?Arielle
Posted on 2017-08-10Rating: 5
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