Rated 4.62 stars4.62 / 5 ( 102 )

Customer Reviews

Overall Rating

Rated 4.62 stars4.62 / 5 ( 102 )

Quality Factor

92.4%

Quality Factor

  • Hair Quality
    User: 83%
    83%
  • Cap Construction
    User: 85%
    85%
  • Comfort & Fit
    User: 92%
    92%
  • Wig Lifespan
    User: 84%
    84%
  • Customer Service
    User: 91%
    91%


CD

Posted on 2016-03-31
Rating: 2
2 /5 stars

  • Hair Quality
    User: 41%
    41%
  • Cap Construction
    User: 31%
    31%
  • Comfort & Fit
    User: 74%
    74%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 30%
    30%

I was so excited by the pricing of their wigs (around $1600 for a super long one) that I purchased one without doing research. Unimpressed by the quality of the hair, the customer service and my all around experience with Gali. I still wear mine and it looks nice on but it has caused me a lot of aggravation.

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Kayla

Posted on 2016-03-31
Rating: 2
2 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 85%
    85%
  • Wig Lifespan
    User: 25%
    25%
  • Customer Service
    User: 50%
    50%

I bought my wig VERY excited about having a Gali because of the crazy rave that I heard about their shaitels. Unfortunately, my expectations on this company have gone downhill every since. The shaitel knots TERRIBLY (this is shaitel #4 for me), and hair falls out in clumps. The fit of the cap happens to be quite comfortable and the curls hold for a long time, but that's about it I can say positively. Thinking about it now, it may just hold the curl for a while because it is rarely worn (I was told I cannot purchase another shaitel so soon so I need the hair to stay as long as possible). It has since become by Shabbos/dressy shaitel, since I don't wear that as often as my others.

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