Ita Fisher
May 10, 2016 - Less than a minute readCustomer Reviews
Overall Rating
Rated 4.25 stars
Quality Factor
85%
Quality Factor
- Hair QualityUser: 69%69%
- Cap ConstructionUser: 72%72%
- Comfort & FitUser: 73%73%
- Wig LifespanUser: 70%70%
- Customer ServiceUser: 61%61%
Minky
Posted on 2021-06-14/5 stars
- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%MinkyOrdered a wig, paid extra to have the hairs one lenght. Paid another extra coz its dark blond. I ended up sending back from abroad endless times as wig wasnt one lenght and not the ordered colour and not fitting,..., it felt like they sent me someone elses wig.
After every treatment ( till i got hold of them, after promising every time to call back which didnt happen) they said now it looks perfect. They sent me a pix with the wig on their workers head and asked if it was ok, i told them its difficult to see from pix but looks nice on the person. When i got the wig after every time bothering a shaliach and paying the taxis, i told them that the faults didn't change, they said;' but we sent u a pix of it and u said its ok...' After a year of wearing i had to dye it ( shows that it wasn't natural colour) By colouring the wig, they saw that some hairs put at bottom rows were orange or darker hairs some of not good quality.
I had to do the fixings and add babyhairs myself ( in my country), as after every time sending back for treatment, it was never done. After a year wearing, my wig of 3000€ was ready for the bin! Had it been one lenght as promised i could've still used the hairs or done sth with it, but every few rows were diff and u can clearly see this wig was puzzled with and shorter or frizzy hair rows hidden in the bottom parts. Learn from my mistake, save yourself headache and pain and buy your wig by someone honest and reliable!!!
If i had the money i would take them to court together with their other unsatisfied clients, just for the sake of having them treat others with respect!Was this comment helpful to you?tova weinberg
Posted on 2016-10-09Rating: 4
4 /5 stars- Hair Quality User: 81%81%
- Cap Construction
User: 84%84%- Comfort & Fit
User: 66%66%- Wig Lifespan
User: 91%91%- Customer Service
User: 84%84%tova weinbergi have bought three wigs and two falls in the past 7 years, all blond. Top quality hair. will service you till satisfied. very few pre cuts so you are better off knowing what style you want before going in. her cuts are also not amazing.hair quality and wig construction are top, however. yes, she does make you wait a long time. nice salon though:)
Was this comment helpful to you?Alex Miller
Posted on 2016-07-21Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%Alex MillerThese are so luxe!! Cannot believe the quality and beautiful selection of styles.
Was this comment helpful to you?Shanah
Posted on 2016-06-16Rating: 3
3 /5 stars- Hair Quality User: 59%59%
- Cap Construction
User: 68%68%- Comfort & Fit
User: 75%75%- Wig Lifespan
User: 44%44%- Customer Service
User: 12%12%ShanahThis was a very expensive wig I bought because I hoped it would last and be beautiful. The wig is very comfortable. However, the hair isnt natrally curly as I was promised and doesn't hold styles for more than a day. The hair originally felt very silky but although I only wear on shabbat and send to be washed professionally it hadn't stayed as fresh as I'd hoped, considering I've had it for 3 years. But the truth is the worst thing about a wig that cost over £1700 was the service I received.
I have been to her salon several times always with a prebooked appointment, but every time I have waited more than 2 hours to be seen! This has left me so fustrated and upset that it ruined the whole experience of covering hair for me.
Also when I noticed hair had fallen from the crown leaving a little bald spot before the end of the first year they assured me they would fix it...but clumps of hair where sown together making little black dots! They did to there credit redo the job properly when I sent the wig back in shock, but made me pay for its return delivery!!!
Needless to say I would reccomend that one should buy their wig elsewhere.Was this comment helpful to you?Sara
Posted on 2016-06-01Rating: 5
5 /5 stars- Hair Quality User: 84%84%
- Cap Construction
User: 87%87%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 95%95%- Customer Service
User: 96%96%SaraI have 2 for about 5 years and they look great and one fairly new one. Amazing blondes and great hair quality. They are so comfortable i can wear them for hours. She will work with you untill you are happy. Very sweet and only cares that you are 100% in love with your wig. Had a great experience!
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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