Rated 5 stars5 / 5 ( 1 )

Customer Reviews

Overall Rating

Rated 5 stars5 / 5 ( 1 )

Quality Factor

100%

Quality Factor

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 95%
    95%
  • Comfort & Fit
    User: 90%
    90%
  • Wig Lifespan
    User: 80%
    80%
  • Customer Service
    User: 90%
    90%


Gelman Rachel

Posted on 2022-08-30
Rating:
/5 stars

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Terrible customer service don’t stand behind their products

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Gelman Rachel

Posted on 2022-08-11
Rating:
/5 stars

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Terrible customer service
Bought a wig a year ago
Came in wrong color
Small cap
Ripped poorly constructed lace front
Was sent back to Israel 5 times for changes and repairs
Finally a year later I got it back with bold spots throughout the top
When called to complain they called me a drama queen!
Seriously?!
For the price they charge they need to deliver a quality product!
Shame on them!!!

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Gelman Rachel

Posted on 2022-08-11
Rating:
/5 stars

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Terrible customer service
Bought a wig a year ago
Came in wrong color
Small cap
Ripped poorly constructed lace front
Was sent back to Israel 5 times for changes and repairs
Finally a year later I got it back with bold spots throughout the top
When called to complain they called me a drama queen!
Seriously?!
For the price they charge they need to deliver a quality product!
Shame on them!!!
See picture attached

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Rachel

Posted on 2022-08-11
Rating:
/5 stars

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Terrible customer service
My wig had to go back to get fixed 5 times
Got everything wrong
Ripped poorly constructed lace front with top overlying the lace
Send wrong cap size, wrong color
After fifth time repairs and changes a year later I got my wig with bold spots thought
When I called to complain they called me and a drama queen!
Really?! For the amount that they charge they better deliver a quality product!
Shame on them!

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e

Posted on 2019-09-11
Rating:
/5 stars

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bad experience.
they don't back their wigs...
would not recommend

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Sassy

Posted on 2016-10-27
Rating: 5
5 /5 stars

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    User: 95%
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    User: 90%
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I bought my Yafi about 6 months ago and really, really like it. They did an amazing job on the color (dirty blond is a hard color to match!), and the hair is as curly as I hoped. It's thick curls and very natural looking. I love that I can wash it my home and it air dries beautifully! I just need to go back and work out the front, but they told me not to worry that I have a one year warranty to change anything or cut it more.

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Tzippy

Posted on 2016-06-02
Rating:
/5 stars

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I love my Yafi wig. I got so many compliments on it, the style stays, the hair feels great, the highlights are amazing, and most of all, the front is amazing, the baby hairs that they added in look so real that everyone asks if I pull out my hair! I had great customer service, they took it back and fixed it when I thought there may be a problem. I got it from Hindy Greenberg in crown heights, she was a pleasure to work with. Totally recommend anyone to get a Yafi.

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Nechama Dubrawsky

Posted on 2016-03-31
Rating:
/5 stars

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Love my yaffie!!! I ordered it OVER THE PHONE and they were so kind and good about it...they promised if anything was wrong they will take t right back. I got it and it was perfect besides for the color was a bit off- they took it back and lightened it no problem! Customer service is excellent and I couldn't have been happier. I felt like I was heard and cared about- unlike other companies have dealt with. Would purchase from them again in a heartbeat!

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    Sari Cohen

    Posted on 2021-10-01

    Hi Nechama, thanks for your review. You mentioned you bought your wig over the phone...is there a website/phone number/method of doing that? I'd like to do it also.

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    Hani

    Posted on 2020-11-19

    Hi where can I by yafie wig ? Is that a brend?

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    Rachel

    Posted on 2018-04-10

    did You order directly from Israel?

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Nechama Dubrawsky

Posted on 2016-03-31
Rating:
/5 stars

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Love my yaffie!!! I ordered it OVER THE PHONE and they were so kind and good about it...they promised if anything was wrong they will take t right back. I got it and it was perfect besides for the color was a bit off- they took it back and lightened it no problem! Customer service is excellent and I couldn't have been happier. I felt like I was heard and cared about- unlike other companies have dealt with. Would purchase from them again in a heartbeat!

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Risi Finkel

Posted on 2016-03-29
Rating:
/5 stars

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I've had wigs from three different companies, Yafi Kaminer was the first I purchased and it by far still looks the best! I've had it for three years, I've never seen hair quality like it anywhere else and its my only wig that i havent had trouble with the color fading. Whenever I go to a sheitel shop or to have it washed everyone comments on how amazing the wig is. I also wear it with no hair out (and it doesn't have bangs) and someone recently asked me if I stopped covering because it looks so natural. Really really love my Yafi kaminer wig! Customer service can be a little on the rude/pushy side so be assertive if you go.

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Chaya

Posted on 2016-03-28
Rating:
/5 stars

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I discovered Yaffi Kaminer through a friend whose wig kal ways looked amazing. I was hesitant at first to purchase from a company i had never heard of but it turned out to be my best sheitel decision ever. Yaffi does everything in house and sources hair herself - so she can basically create whatever you want at really competitive prices. She only does custom orders but fixes and changes the wig for you until you are 100% satisfied. The pricing is all preset and the salon is really professional. It does get pretty busy so I suggest not going close to Yomim Tovim if you want a calmer experience. I have never felt such soft yet natural hair with incredible hair lines. It is still looking amazing 3 years later with no repairs! Highly recommend.

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