Customer Reviews
Overall Rating
Rated 5 stars
Quality Factor
100%
Quality Factor
- Hair QualityUser: 100%100%
- Cap ConstructionUser: 95%95%
- Comfort & FitUser: 90%90%
- Wig LifespanUser: 80%80%
- Customer ServiceUser: 90%90%
Gelman Rachel
Posted on 2022-08-30/5 stars
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User: %%Gelman RachelTerrible customer service don’t stand behind their products
Was this comment helpful to you?Gelman Rachel
Posted on 2022-08-11Rating:
/5 stars- Hair Quality User: %%
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User: %%Gelman RachelTerrible customer service
Bought a wig a year ago
Came in wrong color
Small cap
Ripped poorly constructed lace front
Was sent back to Israel 5 times for changes and repairs
Finally a year later I got it back with bold spots throughout the top
When called to complain they called me a drama queen!
Seriously?!
For the price they charge they need to deliver a quality product!
Shame on them!!!Was this comment helpful to you?Gelman Rachel
Posted on 2022-08-11Rating:
/5 stars- Hair Quality User: %%
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User: %%Gelman RachelTerrible customer service
Bought a wig a year ago
Came in wrong color
Small cap
Ripped poorly constructed lace front
Was sent back to Israel 5 times for changes and repairs
Finally a year later I got it back with bold spots throughout the top
When called to complain they called me a drama queen!
Seriously?!
For the price they charge they need to deliver a quality product!
Shame on them!!!
See picture attachedWas this comment helpful to you?Rachel
Posted on 2022-08-11Rating:
/5 stars- Hair Quality User: %%
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User: %%RachelTerrible customer service
My wig had to go back to get fixed 5 times
Got everything wrong
Ripped poorly constructed lace front with top overlying the lace
Send wrong cap size, wrong color
After fifth time repairs and changes a year later I got my wig with bold spots thought
When I called to complain they called me and a drama queen!
Really?! For the amount that they charge they better deliver a quality product!
Shame on them!Was this comment helpful to you?e
Posted on 2019-09-11Rating:
/5 stars- Hair Quality User: %%
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User: %%ebad experience.
they don't back their wigs...
would not recommendWas this comment helpful to you?Sassy
Posted on 2016-10-27Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 95%95%- Comfort & Fit
User: 90%90%- Wig Lifespan
User: 80%80%- Customer Service
User: 90%90%SassyI bought my Yafi about 6 months ago and really, really like it. They did an amazing job on the color (dirty blond is a hard color to match!), and the hair is as curly as I hoped. It's thick curls and very natural looking. I love that I can wash it my home and it air dries beautifully! I just need to go back and work out the front, but they told me not to worry that I have a one year warranty to change anything or cut it more.
Was this comment helpful to you?Tzippy
Posted on 2016-06-02Rating:
/5 stars- Hair Quality User: %%
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User: %%TzippyI love my Yafi wig. I got so many compliments on it, the style stays, the hair feels great, the highlights are amazing, and most of all, the front is amazing, the baby hairs that they added in look so real that everyone asks if I pull out my hair! I had great customer service, they took it back and fixed it when I thought there may be a problem. I got it from Hindy Greenberg in crown heights, she was a pleasure to work with. Totally recommend anyone to get a Yafi.
Was this comment helpful to you?Nechama Dubrawsky
Posted on 2016-03-31Rating:
/5 stars- Hair Quality User: %%
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User: %%Nechama DubrawskyLove my yaffie!!! I ordered it OVER THE PHONE and they were so kind and good about it...they promised if anything was wrong they will take t right back. I got it and it was perfect besides for the color was a bit off- they took it back and lightened it no problem! Customer service is excellent and I couldn't have been happier. I felt like I was heard and cared about- unlike other companies have dealt with. Would purchase from them again in a heartbeat!
Was this comment helpful to you?Sari Cohen
Posted on 2021-10-01Sari CohenHi Nechama, thanks for your review. You mentioned you bought your wig over the phone...is there a website/phone number/method of doing that? I'd like to do it also.
Was this comment helpful to you?Hani
Posted on 2020-11-19HaniHi where can I by yafie wig ? Is that a brend?
Was this comment helpful to you?Rachel
Posted on 2018-04-10Racheldid You order directly from Israel?
Was this comment helpful to you?Nechama Dubrawsky
Posted on 2016-03-31Rating:
/5 stars- Hair Quality User: %%
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User: %%- Customer Service
User: %%Nechama DubrawskyLove my yaffie!!! I ordered it OVER THE PHONE and they were so kind and good about it...they promised if anything was wrong they will take t right back. I got it and it was perfect besides for the color was a bit off- they took it back and lightened it no problem! Customer service is excellent and I couldn't have been happier. I felt like I was heard and cared about- unlike other companies have dealt with. Would purchase from them again in a heartbeat!
Was this comment helpful to you?Risi Finkel
Posted on 2016-03-29Rating:
/5 stars- Hair Quality User: %%
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User: %%Risi FinkelI've had wigs from three different companies, Yafi Kaminer was the first I purchased and it by far still looks the best! I've had it for three years, I've never seen hair quality like it anywhere else and its my only wig that i havent had trouble with the color fading. Whenever I go to a sheitel shop or to have it washed everyone comments on how amazing the wig is. I also wear it with no hair out (and it doesn't have bangs) and someone recently asked me if I stopped covering because it looks so natural. Really really love my Yafi kaminer wig! Customer service can be a little on the rude/pushy side so be assertive if you go.
Was this comment helpful to you?Chaya
Posted on 2016-03-28Rating:
/5 stars- Hair Quality User: %%
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User: %%ChayaI discovered Yaffi Kaminer through a friend whose wig kal ways looked amazing. I was hesitant at first to purchase from a company i had never heard of but it turned out to be my best sheitel decision ever. Yaffi does everything in house and sources hair herself - so she can basically create whatever you want at really competitive prices. She only does custom orders but fixes and changes the wig for you until you are 100% satisfied. The pricing is all preset and the salon is really professional. It does get pretty busy so I suggest not going close to Yomim Tovim if you want a calmer experience. I have never felt such soft yet natural hair with incredible hair lines. It is still looking amazing 3 years later with no repairs! Highly recommend.
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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