Customer Reviews
Overall Rating
Rated 4.16 stars
Quality Factor
83.2%
Quality Factor
- Hair QualityUser: 75%75%
- Cap ConstructionUser: 71%71%
- Comfort & FitUser: 81%81%
- Wig LifespanUser: 78%78%
- Customer ServiceUser: 76%76%
Anne
Posted on 2017-06-215 /5 stars
- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%AnneI LOVE Freeda Wigs & their website. I have been wearing them for over 10 years. The wigs I bought have beautiful hair, great fit & last long. I finally gave away my 10 year old wig because I was tired of wearing it. It still was in great condition. I have started buying from their website. It is easy to order from, returns are simple & promptly taken care of & their service is wonderful!!!!!!
Was this comment helpful to you?Maria
Posted on 2017-06-09Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%MariaI have alopecia and have been researching and experimenting with wigs for a few months as my natural hair has become too thin to style properly. The Freeda Friends wig in size small was the ONLY wig I tried that looked and felt natural and beautiful right out of the package (even compared to MUCH more expensive wigs like Follea). My husband immediately complimented it and said it looked completely natural.
I love the wefted back (can be pinned!), the natural skin top (hidden knots!), and the way the hair lays flat and can be styled behind my ears and away from my face. My natural hair has always laid quite flat, and every other wig I have tried has looked strange and poofy or bumpy around my narrow face. I will wear this wig without the combs but with a WiGrip band to secure it and protect my hair.
When experimenting with many other wigs, I knew I would have to modify them significantly to make them fit and look more natural. I also wondered how I would possibly have the courage to start wearing a wig out and about. Within an hour of putting on my Freeda Friends for the first time, a neighbor came to my door. I didn't even think twice about answering with my new wig on my head, even though I've never worn a wig before! My neighbor, who I know very well, didn't even look twice.
I highly recommend Freeda Friends style wig! It was very reasonably priced for the quality in the Sale tab online.
Was this comment helpful to you?Aliyah
Posted on 2016-08-14Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%AliyahFreeda's have always been good to me. Fit perfectly, comfort on point, hair is healthy, holds style well, and has great color. Freeda's are a definite must for me!
Was this comment helpful to you?Miriam
Posted on 2016-08-11Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%Miriamlove love love! I started out with a Freeda wig in 2009 and have since gone back for another, and a hat fall. my wigs are like a part of me now. I go back to the showroom in brooklyn whenever i can to spruce them up and restyle as i please. I find them comfortable, easy, and very beautiful. I especially appreciate their customer service. five stars for sure!
Was this comment helpful to you?Hindel
Posted on 2016-08-10Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 90%90%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%HindelDisclaimer: I work for Freeda wigs , however this is my unbiased review .
When I started working at Freeda I was not planning to wear a wig . Immediately I noticed how nice all the other employees and clients looked, perhaps it was for vain reasons but I decided to wear a wig.I thought I had an advantage over other kallahs . But I too made the same wig mistakes as all others . I never wore my first wig because I hated the cut. (Obviously not a reflection on the wig.)
Most of my wigs are long and behave like European hair, i.e. reacting to weather , or some knotting at the nape when wearing a sweater etc. , which can be annoying . I've had to remove hair from the hairline and had it sewn in a different direction . I went through all the small alterations that most people do when purchasing a new wig.
I've colored my wigs numerous times , and haven't been gentle. I've done the ombré trend, the rooting trend and my wigs take color beautifully .
The hair takes curls nicely , holds a set nicely and I get compliments everytime I wear them.
My friend said "you can run a Freeda over with a truck and it still would be in perfect shape". It's exactly what I feel.
My wigs are sturdy and well made.
I love my wigs , they are irreplaceable .And of course I think our customer service is top 😉 , that's me.
Was this comment helpful to you?Tzippi
Posted on 2016-08-10Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%TzippiI got my wig 5 years ago, it's the Mimi style from Freeda. It's the perfect blonde, they did amazing rooting for me, and the hair is perfect. My next wig will definitely be from freeda.
Was this comment helpful to you?Pearl
Posted on 2016-08-03Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%PearlI love my Freedas. I have 4 of them. 2 I bought right when I got married (8 years ago) and I've gotten another two over the years. I'm getting great use out of all , even my first ones. The hair is soft, very high quality, and the cap is extremely comfortable.
Was this comment helpful to you?Rachel
Posted on 2016-06-15Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 84%84%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%RachelLuv all my Freeda's... Married 30 years and being wearing only freedas.... Luv the body and fullness...excellent Customer service!
Was this comment helpful to you?Menucha
Posted on 2016-04-07Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 80%80%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%MenuchaI got my Freeda around 9 years ago. I still wear it even though it has oxidized quite a bit and I still get compliments on it!! It's pretty comfortable although I will say the cap gets hair tangled in it. All in all, I would definitely recommend Freeda wigs
Was this comment helpful to you?Chana
Posted on 2016-04-01Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%ChanaI got an amazing naturally wavy Freeda. They worked with me until Inwas happy with the hair texture and color. When issues came up (major tangling ) they sent it back to the factory and replaced all the hair on the underside. The replaced hair is not as good quality as the rest of the wig, but it's passable. Overall the wig looks and feels amazing. It's light and comfortable, and the color hasn't faded (medium brown) after a year of wear. I get tons of compliments from shaitel machers on the quality of the piece. Overall great experience.
Was this comment helpful to you?Carla Lehrer
Posted on 2016-03-31Rating: 5
5 /5 stars- Hair Quality User: 95%95%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 83%83%- Customer Service
User: 95%95%Carla LehrerI loved my freeda from the day I bought it 8.5 years ago(picture is the first time I wore it). It was unbelievable comfortable and washed amazingly. I've used it for travelling and weddings and shabbat and everyday! It was my only wig and it got used. Unfortunately I don't live in New York and now it needs some TLC but freeda has been amazing on the phone and I am hoping to have it sent in and fixed up soon. I recommend freeda 100%.
Was this comment helpful to you?Mirel
Posted on 2016-03-31Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 87%87%MirelI got my Freeda 5 years ago and I still love it!!!
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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