Rated 4.16 stars4.16 / 5 ( 19 )

Customer Reviews

Overall Rating

Rated 4.16 stars4.16 / 5 ( 19 )

Quality Factor

83.2%

Quality Factor

  • Hair Quality
    User: 75%
    75%
  • Cap Construction
    User: 71%
    71%
  • Comfort & Fit
    User: 81%
    81%
  • Wig Lifespan
    User: 78%
    78%
  • Customer Service
    User: 76%
    76%


Anne

Posted on 2017-06-21
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I LOVE Freeda Wigs & their website. I have been wearing them for over 10 years. The wigs I bought have beautiful hair, great fit & last long. I finally gave away my 10 year old wig because I was tired of wearing it. It still was in great condition. I have started buying from their website. It is easy to order from, returns are simple & promptly taken care of & their service is wonderful!!!!!!

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Maria

Posted on 2017-06-09
Rating: 5
5 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 50%
    50%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 50%
    50%

I have alopecia and have been researching and experimenting with wigs for a few months as my natural hair has become too thin to style properly. The Freeda Friends wig in size small was the ONLY wig I tried that looked and felt natural and beautiful right out of the package (even compared to MUCH more expensive wigs like Follea). My husband immediately complimented it and said it looked completely natural.

I love the wefted back (can be pinned!), the natural skin top (hidden knots!), and the way the hair lays flat and can be styled behind my ears and away from my face. My natural hair has always laid quite flat, and every other wig I have tried has looked strange and poofy or bumpy around my narrow face. I will wear this wig without the combs but with a WiGrip band to secure it and protect my hair.

When experimenting with many other wigs, I knew I would have to modify them significantly to make them fit and look more natural. I also wondered how I would possibly have the courage to start wearing a wig out and about. Within an hour of putting on my Freeda Friends for the first time, a neighbor came to my door. I didn't even think twice about answering with my new wig on my head, even though I've never worn a wig before! My neighbor, who I know very well, didn't even look twice.

I highly recommend Freeda Friends style wig! It was very reasonably priced for the quality in the Sale tab online.

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Aliyah

Posted on 2016-08-14
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

Freeda's have always been good to me. Fit perfectly, comfort on point, hair is healthy, holds style well, and has great color. Freeda's are a definite must for me!

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Miriam

Posted on 2016-08-11
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

love love love! I started out with a Freeda wig in 2009 and have since gone back for another, and a hat fall. my wigs are like a part of me now. I go back to the showroom in brooklyn whenever i can to spruce them up and restyle as i please. I find them comfortable, easy, and very beautiful. I especially appreciate their customer service. five stars for sure!

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Hindel

Posted on 2016-08-10
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 90%
    90%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

Disclaimer: I work for Freeda wigs , however this is my unbiased review .
When I started working at Freeda I was not planning to wear a wig . Immediately I noticed how nice all the other employees and clients looked, perhaps it was for vain reasons but I decided to wear a wig.

I thought I had an advantage over other kallahs . But I too made the same wig mistakes as all others . I never wore my first wig because I hated the cut. (Obviously not a reflection on the wig.)

Most of my wigs are long and behave like European hair, i.e. reacting to weather , or some knotting at the nape when wearing a sweater etc. , which can be annoying . I've had to remove hair from the hairline and had it sewn in a different direction . I went through all the small alterations that most people do when purchasing a new wig.

I've colored my wigs numerous times , and haven't been gentle. I've done the ombré trend, the rooting trend and my wigs take color beautifully .
The hair takes curls nicely , holds a set nicely and I get compliments everytime I wear them.
My friend said "you can run a Freeda over with a truck and it still would be in perfect shape". It's exactly what I feel.
My wigs are sturdy and well made.
I love my wigs , they are irreplaceable .

And of course I think our customer service is top ;) , that's me.

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Tzippi

Posted on 2016-08-10
Rating: 5
5 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I got my wig 5 years ago, it's the Mimi style from Freeda. It's the perfect blonde, they did amazing rooting for me, and the hair is perfect. My next wig will definitely be from freeda.

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Pearl

Posted on 2016-08-03
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I love my Freedas. I have 4 of them. 2 I bought right when I got married (8 years ago) and I've gotten another two over the years. I'm getting great use out of all , even my first ones. The hair is soft, very high quality, and the cap is extremely comfortable.

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Ruthy

Posted on 2016-06-23
Rating: 2
2 /5 stars

  • Hair Quality
    User: 66%
    66%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 50%
    50%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 50%
    50%

So I've read all these reviews. The Freeda I have was the first wig I ever bought. It looked great the day it was cut and since then the maintenance has been beyond horrific. I blame the stylist (not someone from Freeda) because the wig is a Dorothy and is essentially a straight wig and was cut to be flippy and shaggy. But it can't hold a curl and I never expected to work so hard at a wig. The Freeda people have been more than helpful being receptive to making me happy but the stylist has been completely uninterested. I took matters into my own hands and got it colored locally and now wear it over my hair with my own hair coming out of the bottom which makes it so much better. I have to curl it multiple times a month just to wear it, the quality seems nice but the whole experience has left me cold. I'd love to sell it! To someone who doesn't want a modern feel to it but a more matronly look. It was the wrong wig for the style. :(

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Adrianne

Posted on 2016-06-16
Rating: 2
2 /5 stars

  • Hair Quality
    User: 31%
    31%
  • Cap Construction
    User: 29%
    29%
  • Comfort & Fit
    User: 32%
    32%
  • Wig Lifespan
    User: 36%
    36%
  • Customer Service
    User: 35%
    35%

I have had three Freedas so far- two full wigs and one fall. I am not sure why I even went back after the first wig! The prices were very expensive, the hair on all three bleached very quickly, all got terrible split ends within the first six months, and I had to "retire" each priece within three years of purchase. Considering I spent $2000+ per wig, they should have lasted more than three years each. I went back several times to have the pieces fixed- more hair sown in, cap taken in,etc. service was ok but I was never thrilled with the wig even after it was fixed. I have sworn off Freedas and have found much better alternatives since!

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Na'ama

Posted on 2016-06-15
Rating: 4
4 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 75%
    75%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 50%
    50%

I got a straight freeda fall when i got married. The hair was really nice. It didn't hold a curl well, but it is a straight wig... overall, 7 years later and it's definitely not in top shape. I think they're a little pricey, but definitely not a bad value.

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Rachel

Posted on 2016-06-15
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 84%
    84%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

Luv all my Freeda's... Married 30 years and being wearing only freedas.... Luv the body and fullness...excellent Customer service!

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Mushkie

Posted on 2016-06-03
Rating: 1
1 /5 stars

  • Hair Quality
    User: 19%
    19%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 25%
    25%
  • Wig Lifespan
    User: 1%
    1%
  • Customer Service
    User: 50%
    50%

I bought my first sheital ever from Freeda. It was marked down from 3,200 to 1,850. They told me the reason was because it was a pre-cut and they were changing the cap style so all old caps were on sale. For the first couple months it looked great. Then it was awful. The hair was flat and yellowy (from a medium brown) I tried re-dying it but the color faded after a few weeks. It looked like a pancake on my head. It wouldnt hold any teasing/ curling/ blow dry for more than a few hours.

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Brocha

Posted on 2016-06-02
Rating: 4
4 /5 stars

  • Hair Quality
    User: 90%
    90%
  • Cap Construction
    User: 90%
    90%
  • Comfort & Fit
    User: 90%
    90%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 50%
    50%

I've had my sheitel for 3 years now and it still feels fresh and new. It air dries in a wavy/curly way the way I like it. It's more course hair not that super fine sheitely hair, which I personally like. also it's really comfortable I can wear it all day and no headaches.

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Sara behar

Posted on 2016-06-02
Rating: 2
2 /5 stars

  • Hair Quality
    User: 21%
    21%
  • Cap Construction
    User: 38%
    38%
  • Comfort & Fit
    User: 41%
    41%
  • Wig Lifespan
    User: 43%
    43%
  • Customer Service
    User: 18%
    18%

Did not like it!! Didnt like the way the hair was sewn and also did not like quality of the hair!!

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Menucha

Posted on 2016-04-07
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 80%
    80%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I got my Freeda around 9 years ago. I still wear it even though it has oxidized quite a bit and I still get compliments on it!! It's pretty comfortable although I will say the cap gets hair tangled in it. All in all, I would definitely recommend Freeda wigs

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Freida

Posted on 2016-04-01
Rating: 4
4 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 71%
    71%
  • Customer Service
    User: 50%
    50%

My freeda is curly. it's so comfortable. I dont have to tear it off when i get home, like my other wigs. I forget that i'm wearing it. I need to bring it back to them because i did loose a lot of hair in the back by the nape of my neck. but that is somewhat expected because it's curly. I love the soft natural feel of the hair. It acts like real hair. The picture is in a crazy amount of wind and it is totally acting like hair would and blowing in all diff directions, and not stiff like most wigs blow in the wind.

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Chana

Posted on 2016-04-01
Rating: 5
5 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I got an amazing naturally wavy Freeda. They worked with me until Inwas happy with the hair texture and color. When issues came up (major tangling ) they sent it back to the factory and replaced all the hair on the underside. The replaced hair is not as good quality as the rest of the wig, but it's passable. Overall the wig looks and feels amazing. It's light and comfortable, and the color hasn't faded (medium brown) after a year of wear. I get tons of compliments from shaitel machers on the quality of the piece. Overall great experience.

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Carla Lehrer

Posted on 2016-03-31
Rating: 5
5 /5 stars

  • Hair Quality
    User: 95%
    95%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 83%
    83%
  • Customer Service
    User: 95%
    95%

I loved my freeda from the day I bought it 8.5 years ago(picture is the first time I wore it). It was unbelievable comfortable and washed amazingly. I've used it for travelling and weddings and shabbat and everyday! It was my only wig and it got used. Unfortunately I don't live in New York and now it needs some TLC but freeda has been amazing on the phone and I am hoping to have it sent in and fixed up soon. I recommend freeda 100%.

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Mirel

Posted on 2016-03-31
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 87%
    87%

I got my Freeda 5 years ago and I still love it!!!

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