Customer Reviews
Overall Rating
Rated 5 stars
Quality Factor
100%
Quality Factor
- Hair QualityUser: 50%50%
- Cap ConstructionUser: 50%50%
- Comfort & FitUser: 50%50%
- Wig LifespanUser: 50%50%
- Customer ServiceUser: 50%50%
Esti Feldman
Posted on 2016-06-175 /5 stars
- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%Esti FeldmanLove, love, love my Ella. I've had my wig for almost 6 years and it is still just as thick and almost the same color as day one. I love the service too 🙂 It holds a style really well. I don't know what else to say, I'm excited to get another, g-d willing.
Was this comment helpful to you?mushkie lipsker
Posted on 2016-06-02Rating:
/5 stars- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%mushkie lipskerLOVE my Ella!! hair is so soft, the style lasts, it's comfortable, and most of all- great customer service. 5 years later, i just got it died (by rosie edelman who's awesome) and added hair (by ella who's awesome) - it's like i have a new shaitel. so sappy
Was this comment helpful to you?Chanie
Posted on 2016-04-03Rating:
/5 stars- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%ChanieI am on my 4th ella. Got 2 when I got married 16 years ago. One lasted only a year and they didn't do anything to help me with it. The other lasted me 10 years! I paid the same amount for both.
My 3rd lasted 8 years. I love the comfort, hair, fit. But their customer service wasn't gr8. I got a new one last year but this time I took my sheitel macher with. She helped me choose a piece. The hair kept knotting and I kept bringing it back to my sheitel macher who dealt directly with them until they finally got it right. 8 months later. But now I have a beautiful piece. Been we a ring it for 6 months now and there's no more of the knotting. I never had to deal directly with them for the issues this time and didn't pay an extra penny for the fixing. I lI've the comfort, lightness, look, fit.....Was this comment helpful to you?Leave a Review: Cancel reply
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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