Isabel

May 10, 2016 - Less than a minute read
Rated 1 stars1 / 5 ( 1 )

Customer Reviews

Overall Rating

Rated 1 stars1 / 5 ( 1 )

Quality Factor

20%

Quality Factor

  • Hair Quality
    User: 25%
    25%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 1%
    1%
  • Wig Lifespan
    User: 25%
    25%
  • Customer Service
    User: 1%
    1%


Malka Rodal

Posted on 2016-05-11
Rating: 1
1 /5 stars

  • Hair Quality
    User: 25%
    25%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 1%
    1%
  • Wig Lifespan
    User: 25%
    25%
  • Customer Service
    User: 1%
    1%

I purchased my wig during a chof bais shvat sale from a local sheitel macher in crown heights. What I thought was a worthwhile purchase turned out to be awful.
The hair when styled only lasted a day or two. When the hair fell it was very frizzy. There was also an issue with knots. I tried to take care of the issues with the sheitel macher, but she just styled it nicely, but again after a couple times of wearing it, it looked awful. I moved out of town and I kept trying to get in touch with the sheitel macher who stopped helping me and sent me directly to Isabel wigs. I shipped them the wig and they said they would treat it - but we know what that means. When I was still unsatisfied they blamed the city that I moved to or the person who would now wash and set my wig.
I am so hurt that a company and a sheitel macher can take advantage of people like that - spending a significant amount of money with absolutely no customer service.

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