Rated 4 stars4 / 5 ( 7 )

Customer Reviews

Overall Rating

Rated 4 stars4 / 5 ( 7 )

Quality Factor

80%

Quality Factor

  • Hair Quality
    User: 62%
    62%
  • Cap Construction
    User: 71%
    71%
  • Comfort & Fit
    User: 74%
    74%
  • Wig Lifespan
    User: 74%
    74%
  • Customer Service
    User: 78%
    78%


Sheyndel

Posted on 2022-03-22
Rating:
/5 stars

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I have had a Jewel sheital for 3 years (from late 2018). I struggled to find a medium brown wavy/curly piece and this one really fit the ticket! I wear it the most of any of my sheitels. The brond highlights it came with have oxidized, but mind you I have never coloured it once. I'm impressed it's lasted without colour adjustment this long. I bought it from a seller so I can't comment on the customer service aspect from Jewel. The cap also fits my nicely and I have a hard time finding really large caps with a deep part (skin top). The wig originally did need some extra hair put in at the back of the part because the top back weft was showing, but that was easy. The cap netting itself is now getting a bit worn, a bit stretched between the wefts but OK. Last year I got a trim because the ends were splitting, but that's also OK. I will add more babyhairs next season. Really like the lifespan I'm getting.

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DM

Posted on 2019-07-23
Rating:
/5 stars

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I bought a jewel wig from shaitel macher for $1350, it was light brown dyed to light blonde. The color didn’t take amazing . It’s still pretty but blonde color has a reddish tint that’s not gone away no matter how many washes n toners they use. I don’t wear my wig everyday maybe 2xs a week. That being said the wig hair is on lower end of shedding and has kept up for 3 years so far and feels soft. It prob needs some retouching by the hairline with new baby hair after normal wear and tear. It does get knotty in the back but I imagine that happens with any long length wig . Cap fit is pretty decent tho a little puffy (could be stretched out over time) overall for the money it was a good buy and I would recommend it but not to buy if you want to dye platinum or super blonde as it might be too risky . I’ve bought wigs for more money and the hair itself does not feel as nice as this one . (Though it’s known at the end of the day no one really knows what they are selling or buying, this wig business is always risky and sadly so costly 🙁

I gave this 4 stars bc the hair doesn’t take color too well

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Leah

Posted on 2018-04-09
Rating:
/5 stars

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4 years at I bought 3 jewel wigs, one is unwearable. It didn't even last me year, the hair quality was terrible. It could
Not take a coloring, it was extremely course and it also developed bald spots. I asked the company to fix it and they sewed in new hair horribly!!! The other one them majorly oxidized, and does not hold a good curl although it is comfortable. The last one is from the "Emerald" line which is the more expensive. This one is a beautiful color but very very knotty. The hair is extremely thin. Maybe jewel has changed their wigs since 4 years ago but I won't be giving them another chance..

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shaina

Posted on 2017-09-29
Rating: 5
5 /5 stars

  • Hair Quality
    User: 86%
    86%
  • Cap Construction
    User: 82%
    82%
  • Comfort & Fit
    User: 88%
    88%
  • Wig Lifespan
    User: 85%
    85%
  • Customer Service
    User: 100%
    100%

i love my jewel , i struggled to find a wig with my natural hair color , but jewel had many in my color, my wig looks so natural just like my hair! it dries straight with a little wave so i dont have to get it done all the time,
customer service was amazing!

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Chani

Posted on 2017-09-29
Rating: 5
5 /5 stars

  • Hair Quality
    User: 98%
    98%
  • Cap Construction
    User: 96%
    96%
  • Comfort & Fit
    User: 96%
    96%
  • Wig Lifespan
    User: 99%
    99%
  • Customer Service
    User: 99%
    99%

Really love my wigs had them for a year still like new , color is amazing and I get so many compliments looks so natural

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Toby

Posted on 2016-10-06
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

Most amazing wig and extremely helpful people.
Went all the way from Brooklyn to Lakewood !
Was worth it !

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Tova

Posted on 2016-06-16
Rating: 2
2 /5 stars

  • Hair Quality
    User: 2%
    2%
  • Cap Construction
    User: 21%
    21%
  • Comfort & Fit
    User: 22%
    22%
  • Wig Lifespan
    User: 20%
    20%
  • Customer Service
    User: 50%
    50%

I hate my jewel. It only looks nice right after its is washed. It doesn't hold a set at all and begins to look shiny and plasticy only after wearing a couple of times (think barbie hair). It oxidized terribly as well and I wouldnt put money into it to have it colored and I know it wouldn't hold the color anyways. When I bought it 2 years ago, I was sold a large cap (I was a kallah and didn't know better) and had to have it taken in as I am a s/m and it never fit right since. I would never buy a jewel again.

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Esther

Posted on 2016-04-01
Rating: 3
3 /5 stars

  • Hair Quality
    User: 67%
    67%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 42%
    42%
  • Wig Lifespan
    User: 68%
    68%
  • Customer Service
    User: 50%
    50%

I have 2 jewels for almost 4 years. One I love, it's comfy, doesn't get knotty, and the hair feels good. The second, I don't love and after fixing it so many times, I still can't get it to fit right :/

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Mushka

Posted on 2016-03-29
Rating: 3
3 /5 stars

  • Hair Quality
    User: 31%
    31%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 73%
    73%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 50%
    50%

I've been wearing my jewel wig for 7 months. It is comfortable and great for everyday use. It has a natural wave when air dried which gives a natural casual look that I was looking for in an everyday wig. However the quality of the hair is where I found the wig to be lacking. It gets very knotty and frizzy. The hair is on the courser side that it needs to be deep conditioned each time it's washed. It is softer for the first few days after the wash and then starts getting course again.

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Shoshy

Posted on 2016-03-29
Rating: 5
5 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 98%
    98%
  • Comfort & Fit
    User: 98%
    98%
  • Wig Lifespan
    User: 98%
    98%
  • Customer Service
    User: 96%
    96%

Amazing!

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Shoshy

Posted on 2016-03-29
Rating:
/5 stars

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I have had my jewel a little over a year. I wear it every single day including shabbas. I am obsessed with it. Never had a single issue and great customer service.

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Chana

Posted on 2016-03-28
Rating:
/5 stars

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Bought my wig a little less than a year ago. I love love my jewel! The price is right and the hair feels great! The only thing I would critique, is that the hair does get super knoty. I wash mine every single month and brush my fingers though it every time I wear to prevent.

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