Customer Reviews
Overall Rating
Rated 3.52 stars
Quality Factor
70.4%
Quality Factor
- Hair QualityUser: 61%61%
- Cap ConstructionUser: 65%65%
- Comfort & FitUser: 70%70%
- Wig LifespanUser: 55%55%
- Customer ServiceUser: 58%58%
Mushki
Posted on 2017-11-245 /5 stars
- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%MushkiLove coming to Yaffa for sheitels! Great customer service!! Lily is just the best, so dedicated and makes sure you are happy with your purchase š š worth stopping by
Was this comment helpful to you?Mushka Greenberg
Posted on 2017-02-22Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%Mushka GreenbergI have 3 Yaffas and I am so happy with them! Their new virgin European line is gorgeous and super natural, and their customer service is amazing. Lilly (in the Crown Heights location) is so sweet and accommodating. Highly recommend!
Was this comment helpful to you?Chana
Posted on 2017-01-26Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%ChanaI have 2 yaffa's and I am extremely happy with them! lilly in crown heights was a real pleasure to work with. She helped me purchase my first yaffa 5 years ago and it is still going strong!!! The wigs are very decent priced and she included a free cut, which she told me I could use anytime within one year!! The quality of the hair is unreal! No one is able to tell it is a wig!!! Most wigs knot up a lot especially in winter but not my yaffa!! It hardly knots up at all!! I am so happy that I chose Lilly to help me find the perfect wig, she was extremely honest and fully backs her product!! Highly recommend Lilly in crown heights!!!!
Was this comment helpful to you?Menucha
Posted on 2017-01-26Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%MenuchaI love my yaffa, its soo comfortable. I live in it, 3 years later its still in amazing condition. Leelee from the Crown Heights location and is amazing and a pleasure to work with. I would defiantly buy a yaffa agian.
Was this comment helpful to you?sara
Posted on 2017-01-13Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%sarai owned 4 yaffas and was extremely happy with all of them. lilly in crown heights really makes sure that the customers are happy. the wigs are very decent priced and you have everything pretty much included like the cut and styling, babyhair, cap adjustments so at the end of a purchase you dont need to spend another $500. so many of my friends got yaffas from lilly in crown heights and they are all extremely thrilled! different yaffa stores have different customer service policies so you need to be careful that the person you buy your wig from will take good care of you
Was this comment helpful to you?Rochie
Posted on 2016-11-03Rating: 5
5 /5 stars- Hair Quality User: 93%93%
- Cap Construction
User: 90%90%- Comfort & Fit
User: 94%94%- Wig Lifespan
User: 90%90%- Customer Service
User: 100%100%RochieIt is worth buying a Yaffa Shaitel at Yaffa Precuts in Crown Heights because it comes with Leelee and her incredible Customer Service! She is so sweet and bends over backwards to make sure that you are 100% satisfied with your Shaitel. I have had Shaitels from other companies and any time I needed something fixed (even within a few months of buying it) it was a struggle and pain and with my Yaffa it was a easy and pleasant process. Iām on my third Yaffa and highly recommend them!
Was this comment helpful to you?Ita
Posted on 2016-07-21Rating: 5
5 /5 stars- Hair Quality User: 99%99%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%ItaLilly from yaffa wigs is the best!
Was this comment helpful to you?Chagit
Posted on 2016-06-21Rating: 5
5 /5 stars- Hair Quality User: 56%56%
- Cap Construction
User: 88%88%- Comfort & Fit
User: 84%84%- Wig Lifespan
User: 33%33%- Customer Service
User: 45%45%ChagitThe reason I am giving this wig five stars is because I feel you get what you pay for. This is a very cheap wig, I got it on sale and I am very happy with it. The hair is great. The fit is also good. I don't expect the wig to last me longer than a year but for the price I paid I am ok with it. I don't think the service there is amazing but for an extra wig it's definitely worth to buy it.
Was this comment helpful to you?Rachel
Posted on 2016-06-15Rating: 5
5 /5 stars- Hair Quality User: 72%72%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 50%50%- Customer Service
User: 100%100%RachelGo to Lillie in Crown Heights- nice, smart, not too pushy.
Four years ago I bought a long wig on sale for $700 and was told it would
last two to three years. I appreciated her honesty.Four years later it looks great, really natural, even frum people can't tell I'm covering my hair (even when I don't take hair out). I work in midtown and besides for needing to blend in, I can be wearing a wig for 12 hours straight. My Yaffa delivers and makes this really hard mitzvah more bearable for me. I take this wig when I travel and even in a ziplock bag it keeps a bounce. I realized recently the part is starting to bald but it's not a big deal. I would consider just adding more hair (as opposed to buying a new one) because for me to find a comfy cap is a big deal.
Was this comment helpful to you?mushkie
Posted on 2016-06-02Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%mushkieGreat Shatiel , fits really well . I have a straight one which looks great but it also looks amazing when i put curls in it for a simcha. only complaint i had , was that the cap was to small but they fixed it free of charge on the spot !!
Was this comment helpful to you?Natanya
Posted on 2016-06-02Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%NatanyaI bought two wigs from Lili in Crown Heights, and I got exactly what I paid for and what she told me I could expect from them. The first one was my kallah sheitel, good quality hair for a fair price. She said it should last about seven years with the amount I was wearing it (everyday for the first year and then it became my Shabbos sheitel) and it's just over 6 years old now. The hair still feels great but it is starting to lose the color and when I got it re-dyed last year they said they had to do it twice and the color still didn't hold very long. The set has also started to not last very long but when I first bought it it was good for about six weeks before it would start falling. I still love this sheitel, though I'll probably be ready to replace it in a year.
My second sheitel I got a year after I got married and since my parents weren't paying for it, I didn't have a lot to spend so I settled for a lower quality one for $800. Lili told me it would probably last three years, and that's how long I wore it - every day - until it was most definitely dead.
So I would definitely recommend Yaffa's and definitely recommend Lili's customer service - and her styling! - but be aware that they have different quality wigs and you get what you pay for. I also found their precuts helpful as a kallah before I knew what I wanted in a sheitel and was able to try a wig on that already looked like something.Was this comment helpful to you?Ita
Posted on 2016-04-01Rating: 5
5 /5 stars- Hair Quality User: 91%91%
- Cap Construction
User: 92%92%- Comfort & Fit
User: 94%94%- Wig Lifespan
User: 95%95%- Customer Service
User: 96%96%ItaLove my yaffa!
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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