Customer Reviews
Overall Rating
Rated 3.92 stars
Quality Factor
78.4%
Quality Factor
- Hair QualityUser: 73%73%
- Cap ConstructionUser: 74%74%
- Comfort & FitUser: 74%74%
- Wig LifespanUser: 74%74%
- Customer ServiceUser: 79%79%
Rivkah Dahan
Posted on 2017-09-195 /5 stars
- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 99%99%Rivkah DahanA wonderful relaxing salon experience and high quality, very reasonably priced wigs. The staff at Tori is welcoming, patient, accommodating, skilled and helpful. Nicest people & outstanding customer service.
Great cut, nice highlighting, good hair quality & texture, holds a setting nicely. I love my Tori wigs and gets lots of compliments! Highly recommended.Was this comment helpful to you?Andrea
Posted on 2017-06-14Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%AndreaVery nice experience. I wasn't pressured to buy like other places. Helped me choose the right look for my face shape. My husband loves my new look!
Was this comment helpful to you?Diane Lewis
Posted on 2017-06-14Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%Diane LewisGreat experience. they had a big selection . Very patient and helpful.
Was this comment helpful to you?Sara Levy
Posted on 2017-06-14Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%Sara LevyI've gotten high end wigs from other companies before and the quality and customer service here is just the best. You can't compare. I would never go elsewhere. Not to mention how sweet the staff is! I still get compliments on my 6 year old Tori wig and bandfall. And their prices are so reasonable compared to other high end companies!
Was this comment helpful to you?Sara Levy
Posted on 2017-06-14Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 96%96%- Customer Service
User: 100%100%Sara LevyI have owned my 3 Tori wigs and one bandfall for 5 years and can only say great things. Excellent staff. They are so patient and talented. They worked so hard to make sure I was happy. All four of my Toris are wonderful and lasted so nicely. The price is reasonable for this level of quality. I recommend them. I get compliments all the time.
Was this comment helpful to you?SM
Posted on 2017-05-21Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 50%50%- Customer Service
User: 100%100%SMGreat customer service!!! compare to other places i went to.
The owner is an amazing person - always try to help you and make you feel good! same about the girls who work there - very sweet!
im very happy with Tori - thank you tori wigs! 🙂Was this comment helpful to you?Rachel Krieser
Posted on 2017-05-17Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%Rachel KrieserI absolutely love Tori's. Their wigs ... Costumer service ... Patience... Salon are all unbeatable!!! I've sent many people who are just as happy as I am!!!
Was this comment helpful to you?Ruthy
Posted on 2016-06-23Rating: 5
5 /5 stars- Hair Quality User: 75%75%
- Cap Construction
User: 90%90%- Comfort & Fit
User: 90%90%- Wig Lifespan
User: 90%90%- Customer Service
User: 100%100%RuthyI bought a Tori totally unexpectedly while accompanying a friend and it was half the price of my first wig and quadruple the happiness! When I put it on I said "it looks like me, but so much better". I get tons of compliments and it holds a curl sooo well. With their customer service and return policy, I'm afraid to shop anywhere else!
Was this comment helpful to you?Miriam Z.
Posted on 2016-06-17Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%Miriam Z.I work a 9 to 5 job in a secular company and needed a wig that was both durable and natural. After trying out numerous companies, TORI Wigs was by far my favorite! The hair on their wigs is magnificent quality and holds the sets beautifully!! I get complemented from my co-workers all the time and they can't believe I'm wearing a wig!
Was this comment helpful to you?ML
Posted on 2016-06-15Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%MLAmazing customer service! Replaced my wig a couple times since I wasn't happy and since one had some issues... I love my naturally wavy Tori! So soft no frizz!!! And dries naturally into gorgeous curls!!! Really recommend!!!
Was this comment helpful to you?Cleo
Posted on 2016-06-05Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%CleoGorgeous hair. Best pricing I could find anywhere for this level of quality. Great cut. Down to earth friendly staff. Go out of their way to please.
Was this comment helpful to you?Sara
Posted on 2016-06-05Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%SaraAmazing experience! Love them ! Quality of the wigs are best I've seen and Rivi and staff are dolls! GREAT!
Was this comment helpful to you?E
Posted on 2016-06-05Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%EI have 3 tori falls and I love love love them! I've had them for 4 years and I get tons of compliments. Tovi and Rivi go above and beyond for their customers . the hair quality and texture is gorgeous.
Was this comment helpful to you?Shoshana
Posted on 2016-06-04Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%ShoshanaI'm OBSESSED with my Toris!! I have four Tori wigs (including one fall). I absolutely love them all, and get complimented all the time on them! The hair is beautiful and holds all the different sets that I try out. The staff at Tori are super sweet and very pleasant to deal with and they have amazing customer service!! I would recommend getting a Tori to anyone who asks, and can't wait to get my fifth 😉
Was this comment helpful to you?Leah
Posted on 2016-04-13Rating: 5
5 /5 stars- Hair Quality User: 100%100%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 91%91%- Wig Lifespan
User: 100%100%- Customer Service
User: 100%100%LeahThis was my wig after not washing it for months! First off, the customer service is impeccable! They dealt with all my wining and indecisiveness and were so nice about it! Second, the hair is the perfect mix of course and sleek, course enough to hold the waves for literally MONTHS! And sleek enough for the hair to flow freely and look and feel incredible. I absolutely love my tori, it is my fourth wig, and my absolute favorite. I am the biggest tori fan!!!!
Was this comment helpful to you?Aviva
Posted on 2016-03-28Rating: 5
5 /5 stars- Hair Quality User: 90%90%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 90%90%- Customer Service
User: 100%100%AvivaBest customer service. Extremely comfortable. Love Tori
Was this comment helpful to you?Leave a Review: Cancel reply
Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:At Shaytell, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
Search For Wig Companies
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction
- Cap Construction