Rated 2.63 stars2.63 / 5 ( 8 )

Customer Reviews

Overall Rating

Rated 2.63 stars2.63 / 5 ( 8 )

Quality Factor

52.6%

Quality Factor

  • Hair Quality
    User: 37%
    37%
  • Cap Construction
    User: 56%
    56%
  • Comfort & Fit
    User: 53%
    53%
  • Wig Lifespan
    User: 30%
    30%
  • Customer Service
    User: 47%
    47%


Shaindy

Posted on 2017-12-05
Rating: 1
1 /5 stars

  • Hair Quality
    User: 1%
    1%
  • Cap Construction
    User: 19%
    19%
  • Comfort & Fit
    User: 1%
    1%
  • Wig Lifespan
    User: 1%
    1%
  • Customer Service
    User: 1%
    1%

Bought and was told explicitly that it was virgin European hair. When I called back to let them know how coarse the hair was and how it began to oxidize and turn red and fall out and burn easily (meaning highly processed) and was generally just an unmanageable mess of a shaitel, they said well yeah, obviously, since it's mongolian hair what do you expect? I would never have bought it if they said that in the first place. I would never go back to such a dishonest business.

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debbie

Posted on 2016-06-02
Rating: 1
1 /5 stars

  • Hair Quality
    User: 12%
    12%
  • Cap Construction
    User: 21%
    21%
  • Comfort & Fit
    User: 15%
    15%
  • Wig Lifespan
    User: 3%
    3%
  • Customer Service
    User: 1%
    1%

bought a short elle wig. Very unhappy. I t is very processed,has no life to it. very little hair on the sheitel.
brought it to a sheitel macher to cut, she refused saying not enough hair, too flat, unnatural. A bad buy, hardly wore it. very sorry spent more than $50 that you can get for synthetic.

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Mush

Posted on 2016-03-28
Rating: 1
1 /5 stars

  • Hair Quality
    User: 19%
    19%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 19%
    19%
  • Wig Lifespan
    User: 1%
    1%
  • Customer Service
    User: 46%
    46%

I got an Elle wig...when I asked them how it is so cheap they just simply smiled it off by saying "so funny,,,everybody asks us that"...which will most probably happen if every single wig is under $1000. Either way, decided to go ahead with the purchase. For the first week or so I was happy...but then hair started to poof uncontrollably. I have it for only a few months and I can't see myself wearing it for much longer. A few shaitel machers confidently told me that it is in no way the "unprocessed, virgin, Russian" hair that they claim it is. I feel lots of people buy and don't mind that they're so new since it's so "cheap"...but is it really that cheap if the quality is cheap as well?

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