Rated 4.82 stars4.82 / 5 ( 39 )

Customer Reviews

Overall Rating

Rated 4.82 stars4.82 / 5 ( 39 )

Quality Factor

96.4%

Quality Factor

  • Hair Quality
    User: 94%
    94%
  • Cap Construction
    User: 91%
    91%
  • Comfort & Fit
    User: 92%
    92%
  • Wig Lifespan
    User: 94%
    94%
  • Customer Service
    User: 95%
    95%


CM

Posted on 2016-03-29
Rating: 3
3 /5 stars

  • Hair Quality
    User: 25%
    25%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 50%
    50%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 50%
    50%

I purchased the wig and within the first week I did not to wear it, just felt it out. I right away sensed that there was something wrong with the hair...it was extremely frizzy - not the way a wavy wig is was supposed to be. Customer service was great in the sense that she agreed to take the shaitel back...however she charged me for selling it. I appreciated her taking it back, but if there's a defect (and I know for that for a fact being that when I went back half a year later it was still there and I was told it wasn't sold and company needs to fix it) then I shouldn't be the one to lose out. I already lost by cutting the wig right away (not expecting there to be an issue). I heard great things about the wig, but honestly I'm turned off by the experience to buy another

Was this comment helpful to you? (0)


Leave a Review:

 I agree to share my email with the company.

Comments Terms of Use


Place your text here

Heads up! You are attempting to upload an invalid image. If saved, this image will not display with your comment.

Upload an image (GIF, PNG, JPG, JPEG)

Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:

At Shaytell, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)

We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.

Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!