Rated 3.92 stars3.92 / 5 ( 24 )

Customer Reviews

Overall Rating

Rated 3.92 stars3.92 / 5 ( 24 )

Quality Factor

78.4%

Quality Factor

  • Hair Quality
    User: 73%
    73%
  • Cap Construction
    User: 74%
    74%
  • Comfort & Fit
    User: 74%
    74%
  • Wig Lifespan
    User: 74%
    74%
  • Customer Service
    User: 79%
    79%


Rivkah Dahan

Posted on 2017-09-19
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 99%
    99%

A wonderful relaxing salon experience and high quality, very reasonably priced wigs. The staff at Tori is welcoming, patient, accommodating, skilled and helpful. Nicest people & outstanding customer service.
Great cut, nice highlighting, good hair quality & texture, holds a setting nicely. I love my Tori wigs and gets lots of compliments! Highly recommended.

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Andrea

Posted on 2017-06-14
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
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Very nice experience. I wasn't pressured to buy like other places. Helped me choose the right look for my face shape. My husband loves my new look!

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Diane Lewis

Posted on 2017-06-14
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
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Great experience. they had a big selection . Very patient and helpful.

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Sara Levy

Posted on 2017-06-14
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I've gotten high end wigs from other companies before and the quality and customer service here is just the best. You can't compare. I would never go elsewhere. Not to mention how sweet the staff is! I still get compliments on my 6 year old Tori wig and bandfall. And their prices are so reasonable compared to other high end companies!

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Sara Levy

Posted on 2017-06-14
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 96%
    96%
  • Customer Service
    User: 100%
    100%

I have owned my 3 Tori wigs and one bandfall for 5 years and can only say great things. Excellent staff. They are so patient and talented. They worked so hard to make sure I was happy. All four of my Toris are wonderful and lasted so nicely. The price is reasonable for this level of quality. I recommend them. I get compliments all the time.

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SM

Posted on 2017-05-21
Rating: 5
5 /5 stars

  • Hair Quality
    User: 50%
    50%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 50%
    50%
  • Wig Lifespan
    User: 50%
    50%
  • Customer Service
    User: 100%
    100%

Great customer service!!! compare to other places i went to.
The owner is an amazing person - always try to help you and make you feel good! same about the girls who work there - very sweet!
im very happy with Tori - thank you tori wigs! :)

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Rachel Krieser

Posted on 2017-05-17
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I absolutely love Tori's. Their wigs ... Costumer service ... Patience... Salon are all unbeatable!!! I've sent many people who are just as happy as I am!!!

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Ruthy

Posted on 2016-06-23
Rating: 5
5 /5 stars

  • Hair Quality
    User: 75%
    75%
  • Cap Construction
    User: 90%
    90%
  • Comfort & Fit
    User: 90%
    90%
  • Wig Lifespan
    User: 90%
    90%
  • Customer Service
    User: 100%
    100%

I bought a Tori totally unexpectedly while accompanying a friend and it was half the price of my first wig and quadruple the happiness! When I put it on I said "it looks like me, but so much better". I get tons of compliments and it holds a curl sooo well. With their customer service and return policy, I'm afraid to shop anywhere else!

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Miriam Z.

Posted on 2016-06-17
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
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I work a 9 to 5 job in a secular company and needed a wig that was both durable and natural. After trying out numerous companies, TORI Wigs was by far my favorite! The hair on their wigs is magnificent quality and holds the sets beautifully!! I get complemented from my co-workers all the time and they can't believe I'm wearing a wig!

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ML

Posted on 2016-06-15
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

Amazing customer service! Replaced my wig a couple times since I wasn't happy and since one had some issues... I love my naturally wavy Tori! So soft no frizz!!! And dries naturally into gorgeous curls!!! Really recommend!!!

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Cleo

Posted on 2016-06-05
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
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Gorgeous hair. Best pricing I could find anywhere for this level of quality. Great cut. Down to earth friendly staff. Go out of their way to please.

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Sara

Posted on 2016-06-05
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
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Amazing experience! Love them ! Quality of the wigs are best I've seen and Rivi and staff are dolls! GREAT!

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E

Posted on 2016-06-05
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I have 3 tori falls and I love love love them! I've had them for 4 years and I get tons of compliments. Tovi and Rivi go above and beyond for their customers . the hair quality and texture is gorgeous.

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Shoshana

Posted on 2016-06-04
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

I'm OBSESSED with my Toris!! I have four Tori wigs (including one fall). I absolutely love them all, and get complimented all the time on them! The hair is beautiful and holds all the different sets that I try out. The staff at Tori are super sweet and very pleasant to deal with and they have amazing customer service!! I would recommend getting a Tori to anyone who asks, and can't wait to get my fifth ;)

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Leah

Posted on 2016-04-13
Rating: 5
5 /5 stars

  • Hair Quality
    User: 100%
    100%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 91%
    91%
  • Wig Lifespan
    User: 100%
    100%
  • Customer Service
    User: 100%
    100%

This was my wig after not washing it for months! First off, the customer service is impeccable! They dealt with all my wining and indecisiveness and were so nice about it! Second, the hair is the perfect mix of course and sleek, course enough to hold the waves for literally MONTHS! And sleek enough for the hair to flow freely and look and feel incredible. I absolutely love my tori, it is my fourth wig, and my absolute favorite. I am the biggest tori fan!!!!

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Aviva

Posted on 2016-03-28
Rating: 5
5 /5 stars

  • Hair Quality
    User: 90%
    90%
  • Cap Construction
    User: 100%
    100%
  • Comfort & Fit
    User: 100%
    100%
  • Wig Lifespan
    User: 90%
    90%
  • Customer Service
    User: 100%
    100%

Best customer service. Extremely comfortable. Love Tori

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