Rated 3.92 stars3.92 / 5 ( 24 )

Customer Reviews

Overall Rating

Rated 3.92 stars3.92 / 5 ( 24 )

Quality Factor

78.4%

Quality Factor

  • Hair Quality
    User: 73%
    73%
  • Cap Construction
    User: 74%
    74%
  • Comfort & Fit
    User: 74%
    74%
  • Wig Lifespan
    User: 74%
    74%
  • Customer Service
    User: 79%
    79%


Rachel

Posted on 2017-05-12
Rating: 1
1 /5 stars

  • Hair Quality
    User: 6%
    6%
  • Cap Construction
    User: 3%
    3%
  • Comfort & Fit
    User: 2%
    2%
  • Wig Lifespan
    User: 3%
    3%
  • Customer Service
    User: 5%
    5%

The hair quality is so bad!! Very cheap quality
Also the wig is too small on my head and they never fixed it and blame it on me
I barely wore the wig
Not comfortable at all!! I spent almost $2000 on it plus maintenance
Just horrible im so upset!!!

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Rachel

Posted on 2016-06-07
Rating: 1
1 /5 stars

  • Hair Quality
    User: 34%
    34%
  • Cap Construction
    User: 17%
    17%
  • Comfort & Fit
    User: 1%
    1%
  • Wig Lifespan
    User: 41%
    41%
  • Customer Service
    User: 31%
    31%

Very disappointed in Tori. My wig never fit me properly, even after I got it resized by them. They made it way to large and it was constantly rubbing behind the ears and gave me headaches. Also the hair quality is awful. They say they use Virgin European hair, but I don't buy that... It looks really processed and fake. I tried to return the wig and they would not take it back and they were very nasty to me.

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devo

Posted on 2016-04-03
Rating: 1
1 /5 stars

  • Hair Quality
    User: 1%
    1%
  • Cap Construction
    User: 50%
    50%
  • Comfort & Fit
    User: 50%
    50%
  • Wig Lifespan
    User: 1%
    1%
  • Customer Service
    User: 1%
    1%

I wish i could give less than 1 star but i cant. I spent over $2000 on my tori and from day one even right after a wash it looked like a birds nest i took it back so many times and i was always promised this different treatment will work. The owner was nasty and got all rude and in my face when she found out the week before i saw her partner about the same wig because she wasnt available. She looked at the wig and retorted back who washed this it feels terrible, i felt so good when i was able to respond you! last week :) i fought and fought and walked out with a new wig which was no better. If i based my wig wearing on tori i would have stopped wearing wigs. Horrible wig with an even nastier owner

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Melanie

Posted on 2016-03-29
Rating: 1
1 /5 stars

  • Hair Quality
    User: 1%
    1%
  • Cap Construction
    User: 1%
    1%
  • Comfort & Fit
    User: 1%
    1%
  • Wig Lifespan
    User: 1%
    1%
  • Customer Service
    User: 1%
    1%

After only two washes my kippah fall turned red, the hair course and cap looks completely unnatural.
Before purchase, I was promised they stand behind their product 100% however Whenever I call I seem to get the run-around.
I have barely worn this fall- complete waste of $2000!!

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