Customer Reviews
Overall Rating
Rated 3.92 stars
Quality Factor
78.4%
Quality Factor
- Hair QualityUser: 73%73%
- Cap ConstructionUser: 74%74%
- Comfort & FitUser: 74%74%
- Wig LifespanUser: 74%74%
- Customer ServiceUser: 79%79%
Rachel
Posted on 2017-05-121 /5 stars
- Hair Quality User: 6%6%
- Cap Construction
User: 3%3%- Comfort & Fit
User: 2%2%- Wig Lifespan
User: 3%3%- Customer Service
User: 5%5%RachelThe hair quality is so bad!! Very cheap quality
Also the wig is too small on my head and they never fixed it and blame it on me
I barely wore the wig
Not comfortable at all!! I spent almost $2000 on it plus maintenance
Just horrible im so upset!!!Was this comment helpful to you?Rachel
Posted on 2016-06-07Rating: 1
1 /5 stars- Hair Quality User: 34%34%
- Cap Construction
User: 17%17%- Comfort & Fit
User: 1%1%- Wig Lifespan
User: 41%41%- Customer Service
User: 31%31%RachelVery disappointed in Tori. My wig never fit me properly, even after I got it resized by them. They made it way to large and it was constantly rubbing behind the ears and gave me headaches. Also the hair quality is awful. They say they use Virgin European hair, but I don't buy that... It looks really processed and fake. I tried to return the wig and they would not take it back and they were very nasty to me.
Was this comment helpful to you?devo
Posted on 2016-04-03Rating: 1
1 /5 stars- Hair Quality User: 1%1%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 1%1%- Customer Service
User: 1%1%devoI wish i could give less than 1 star but i cant. I spent over $2000 on my tori and from day one even right after a wash it looked like a birds nest i took it back so many times and i was always promised this different treatment will work. The owner was nasty and got all rude and in my face when she found out the week before i saw her partner about the same wig because she wasnt available. She looked at the wig and retorted back who washed this it feels terrible, i felt so good when i was able to respond you! last week 🙂 i fought and fought and walked out with a new wig which was no better. If i based my wig wearing on tori i would have stopped wearing wigs. Horrible wig with an even nastier owner
Was this comment helpful to you?Melanie
Posted on 2016-03-29Rating: 1
1 /5 stars- Hair Quality User: 1%1%
- Cap Construction
User: 1%1%- Comfort & Fit
User: 1%1%- Wig Lifespan
User: 1%1%- Customer Service
User: 1%1%MelanieAfter only two washes my kippah fall turned red, the hair course and cap looks completely unnatural.
Before purchase, I was promised they stand behind their product 100% however Whenever I call I seem to get the run-around.
I have barely worn this fall- complete waste of $2000!!Was this comment helpful to you?Leave a Review: Cancel reply
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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