Noa

I had a horrible experience with my Noa wig. It cost me upwards of 3800. It's only been a couple of years and SO much hair has fallen out. Can't do a half style because there will be bald spots. Cap is super uncomfortable.

I am not one that ever posts my complaints. I usually go straight to the seller and work out whatever it is. As many of you have already expressed that there is no such concept by Noa. I have a bunch of sisters who got a Noa when they got married and loved loved loved it. That was 5 years ago. Any wig they bought in the last two years is TERRIBLE. I would like to start off that despite how much money and customers my family sent her she wasn't very nice the first time I came in. I was a new bride and hated the idea of a wig.... So yes I was grumpy. Anyways fast forward 4 months after my wedding which was all through the winter my wig went from brunette to ORANGE. I bought a $5,000 wig that I did not color or change or wash anywhere turned ORANGE. I went back and asked them to please match it with the original swatch. They did so and called me back saying they will color it for free. When I said I don't want them coloring it, I bought a natural wig that never touched the color they should be honoring the wig instead. They wouldn't hear it. When I went to pick up the wig I asked to speak with Noa privately she said no you can speak in front of the client. I explained very nicely that this makes no sense and although I appreciate the color for free I don't want to be back here in 4 months from now. She responded that she expects to see me back for coloring in 6 months and her hair is quality and it has to do with my attitude that changed the color. She also went into because I have a blend of colors in brunette It oxidizes faster. I said I'm not blonde. I have brown hair and bought hair that I never touched the color. I just want to know that if I'm back in less than 6 months that she'll honor the wig. She refused to hear it. She said she dyed it darker this time so that it will be longer before it lightens( um I didn't buy a darker wig!)
Fast forward 3 months after she dyed the wig the first time it's is ORANGE again. Mind you I don't spend time in the sun at all. I pulled all my strength and called again as my last attempt. They said to bring it in. They called me back saying that if she removes the highlights that way it'll take longer until it oxidizes. So that means the whole top of my wig is going to be even darker than originally bought! I tried to explain how it shouldn't be oxidizing at all after such a short time. I said my mothers wig from 5 years ago is still the same great color to which they responded some people can tolerate the oxidize and some people can not.
This is my story. This wig has given me such hell. I would strongly advise staying away from this place. This isn't a place where you're getting what you paid for. If say it was a cheap wig and it is comfortable so why not.... At this point I don't even have the wig for a year and I could've bought 5 cheap wigs for what I spent here and I think I would've been a lot happier. Best of luck to those of you who have the same issue and to the lucky ones who happened to have gotten her wig 5 years ago, count your blessings.

I am very unhappy with my Noa wig. I had a very similar experience to 'Frustrated Customer' above. To make a very long story short, my custom wig was totally not what I had ordered. One example is that I asked for naturally wavy hair. When I saw that it was totally straight, Noa told me it needs to be trained. (?!?) Over 3 years later and it's still straight...
Quite a few experienced sheitel machers told me it is definitely not virgin hair and not good quality either as was promised. The worst part was the customer service. Definitely my worst customer experience ever! Noa nastily brushed off every one of my questions, concerns and complaints and left me feeling cheated and taken advantage of.

I was very unhappy with my noa. It's a nice wig overall but not worth the $ I spent on it. I got a very long blonde for $5,000. Compared to my Dini in the same price range it doesn't add up. The fit is tight tho she tells me it fits me. It's extremely uncomfortable and the hair is coarse. Doesn't look natural.

I wish u had the option of giving zero stars!!! Noa does not deserve any stars for the way she makes u feel when you come 2 months after your married with a completely oxidized wig. I bought 2 wigs over $4,000 each!!! The least she can do is give you the time of day. All that happened is that I left there believing that what happened to my wig was fine and I look beautiful! Don't convince me I look great, when my once blonde wig is bright orange from sitting in a box for 2 months. Don't give me an orange wig that you does blonde and tell me it's a Virgin blonde.
After months of frustration I finally went back to her and told her I'm not leaving until I get some type of service. She finally took it to die but left me with a huge guilt trip and til today she thinks I owe her money. I Dnt owe her anything! When u rob someone blind, give them garbage and take zero responsibility, no one owes u anything. All I can say is stay far away from Noa studio! It's a message for disaster. People deserve to know and someone like that doesn't belong making millions off one big scam! Hope this helps future brides!

hair on the bottom by the cap feels synethic....not soft at all. the lace front was not flush with my head and really bumpy, so they cut it....and that took away the lace front look and also took away all the baby hairs. not easy to work with. they dont guarantee their work, even tho they say they do....hair was hardly worn and oxidized in a yr
also my wig was more than 5k...so not sure why their price range says 3.8k-5k

I wouldn't recommend going with a noa. I had a cusom wig order that was very expensive and from day one it didn't fit. Even after much back and forth I was repeatedly told my wig does fit when it clearly did not. I finally took the wig to someone else who fixed the cap. The hair is nice hair, but the color oxidized within the first year and with minimal wear. Its not helpful for me to have a pretty wig that doesn't fit and no one knowledgable enough to fix it or willing to take responsibility.