Customer Reviews
Overall Rating
Rated 3.45 stars
Quality Factor
69%
Quality Factor
- Hair QualityUser: 38%38%
- Cap ConstructionUser: 44%44%
- Comfort & FitUser: 58%58%
- Wig LifespanUser: 41%41%
- Customer ServiceUser: 68%68%
Leah
Posted on 2018-04-09/5 stars
- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%LeahI purchased a mazali bliss and I love it! They put in a velvet cap so it's extremely comfortable, the hair is so nice although it's very thick. The customer service is amazing!!!
Was this comment helpful to you?Sorah Rivka Beck
Posted on 2017-09-25Rating: 1
1 /5 stars- Hair Quality User: 1%1%
- Cap Construction
User: 1%1%- Comfort & Fit
User: 1%1%- Wig Lifespan
User: 1%1%- Customer Service
User: 50%50%Sorah Rivka BeckThey advertised as being kosher, Jewish, etc, but when I inquired about the source of their hair and the type of kosher supervision, they could only tell me a name, not a number, e-mail address, anything, which makes me believe that there is plenty of Indian sacrificial hair mixed in based on the information out now about international human hair sources. (Several books on Amazon and a report specific to the Jewish community. e-mail [email protected] to request the attachment) They were eager but sounded naive at best and that's not money I'm ready to burn. Will hopefully buy a new tichel instead!
Was this comment helpful to you?Alice
Posted on 2017-08-18Rating: 4
4 /5 stars- Hair Quality User: 39%39%
- Cap Construction
User: 92%92%- Comfort & Fit
User: 83%83%- Wig Lifespan
User: 29%29%- Customer Service
User: 98%98%AliceThe best costomer service, best cap.
Was this comment helpful to you?Sarah S
Posted on 2016-08-01Rating: 5
5 /5 stars- Hair Quality User: 75%75%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%Sarah SMy Mazali lasted me about a year and a half until it started just not working right. Overall I am super satisfied that for under $600 I found a sheitel that looked great for the time it did. I got a full sheitel. Always got tons of compliments. I've had other cheap brand sheitels that never worked, so I was very pleasantly surprised. Just bought another one!
Was this comment helpful to you?Jessica K
Posted on 2016-07-27Rating: 4
4 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 100%100%- Comfort & Fit
User: 100%100%- Wig Lifespan
User: 50%50%- Customer Service
User: 80%80%Jessica KI bought a kippah fall for $600. We tried to do a custom color to make it ombre but the hair wouldn't take the color so don't expect to custom color their Mazali brown hair, it didn't lighten. As long as you can find a stock color that matches your hair I recommend fortune. The hair is on the thinner side but so is my natural hair so it matches perfectly. The cap is thin and the most comfortable I have seen. It fits on my head so comfortably, I wear this to work everyday and don't even notice it's there after 12 hours. This is a great product for the price to wear as an everyday wig, it isn't fancy and the hair quality is not great- I do have split ends after 6 months but for everyday use its great. I have a fancier wig for shabbos and weddings but highly recommend fortune Mazali for everyday use.
Was this comment helpful to you?Aliza
Posted on 2016-07-14Rating: 5
5 /5 stars- Hair Quality User: 76%76%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 78%78%- Wig Lifespan
User: 50%50%- Customer Service
User: 50%50%AlizaI've have my Mazali for almost four years and it's one of the best sheitels I've bought. Comfortable and heavy, which i happens to like. Color is great and price was fantastic.
Def. thinking of them next time I buy one
Was this comment helpful to you?Talia Sobol
Posted on 2016-06-16Rating: 4
4 /5 stars- Hair Quality User: 48%48%
- Cap Construction
User: 55%55%- Comfort & Fit
User: 80%80%- Wig Lifespan
User: 50%50%- Customer Service
User: 100%100%Talia Sobolbought a mazali headband fall at a fantastic sale. 24 inches for 600$ and so far I am extremely happy! I have a small head and the size small fits well, and sits very comfortably with a headband or just using my hair to cover it. I get compliments on it a lot. The hair is quite heavy, so it doesn't hold styles for long but I am very happy to wear it naturally straight
Was this comment helpful to you?Na'ama
Posted on 2016-06-15Rating: 3
3 /5 stars- Hair Quality User: 25%25%
- Cap Construction
User: 2%2%- Comfort & Fit
User: 1%1%- Wig Lifespan
User: 50%50%- Customer Service
User: 70%70%Na'amaI have a Mazali kippah fall from Fortune wigs. The cap construction is cheap. The hair quality is eh- definitely split ends even from the beginning. It's a heavy kippah fall. But, I got it for about $500 (22 inches) so that wasn't a terrible price. I've worn it for a year and a half and it's definitely held up. It looks nice - unfortunately not so comfortable and very heavy.
Was this comment helpful to you?Baila
Posted on 2016-06-02Rating: 3
3 /5 stars- Hair Quality User: 21%21%
- Cap Construction
User: 34%34%- Comfort & Fit
User: 50%50%- Wig Lifespan
User: 31%31%- Customer Service
User: 75%75%BailaGot a fall for under $500.
Looks nice, I like the color. The cap was incredibly tight on me at first (I have a big head) so I went back to the store and they sewed in panels. (Like a kick-pleat on a skirt.) The panel ripped (not their fault, my head is huge) but I haven't made it back to Brooklyn to have them fix it. The staff are extremely helpful and polite, especially for Brooklyn. Overall, for such an affordable Shaitel, it's not bad. I'd recommend it, for the price.Was this comment helpful to you?joyce
Posted on 2016-04-04Rating:
/5 stars- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%joyceCustomer service is the best!! Have my Fortune for over 5 years and still get compliments.
Was this comment helpful to you?Esther moerman
Posted on 2016-03-31Rating:
/5 stars- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%Esther moermanHave my fortune for 5 years and its still looking beautiful!
Was this comment helpful to you?Gayil
Posted on 2016-03-31Rating: 3
3 /5 stars- Hair Quality User: 37%37%
- Cap Construction
User: 39%39%- Comfort & Fit
User: 41%41%- Wig Lifespan
User: 45%45%- Customer Service
User: 80%80%GayilBought it at a sale. The quality of the hair is ok, not great. But it holds a set well.
Was this comment helpful to you?Miriam
Posted on 2016-03-28Rating:
/5 stars- Hair Quality User: %%
- Cap Construction
User: %%- Comfort & Fit
User: %%- Wig Lifespan
User: %%- Customer Service
User: %%MiriamI bought this wig at a sale, just to have as an extra. Its not the best quality but it's great for what I need it for. It's comfortable and holds the set nicely. I'm very happy with it.
Was this comment helpful to you?Bryna
Posted on 2016-03-28Rating: 1
1 /5 stars- Hair Quality User: 1%1%
- Cap Construction
User: 10%10%- Comfort & Fit
User: 5%5%- Wig Lifespan
User: 4%4%- Customer Service
User: 1%1%BrynaBought one by the sale. Hair was dry and ruff. Went back they did nothing... It never fit right.... Waste of $$$
Was this comment helpful to you?rivka teich
Posted on 2016-03-28Rating: 5
5 /5 stars- Hair Quality User: 50%50%
- Cap Construction
User: 50%50%- Comfort & Fit
User: 98%98%- Wig Lifespan
User: 87%87%- Customer Service
User: 98%98%rivka teichI love this wig. color is great. I buy it during their sales (spending 400-800). Mine came with the wig grip sown in so no clips. And they have the best iBand out there. FYI, I wear a bright blond iBand with my brown shaitel for intense highlight streaks that I'm not stuck with.
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Thinking of Rating A Wig Company?
When leaving your rating or review, please consider the following things:
At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)
We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.
Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!
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