Rated 4.84 stars4.84 / 5 ( 32 )

Customer Reviews

Overall Rating

Rated 4.84 stars4.84 / 5 ( 32 )

Quality Factor

96.8%

Quality Factor

  • Hair Quality
    User: 97%
    97%
  • Cap Construction
    User: 94%
    94%
  • Comfort & Fit
    User: 96%
    96%
  • Wig Lifespan
    User: 96%
    96%
  • Customer Service
    User: 92%
    92%


Sara

Posted on 2017-02-02
Rating: 3
3 /5 stars

  • Hair Quality
    User: 93%
    93%
  • Cap Construction
    User: 95%
    95%
  • Comfort & Fit
    User: 99%
    99%
  • Wig Lifespan
    User: 95%
    95%
  • Customer Service
    User: 1%
    1%

I love my bk so much but I have to write this review to make people aware of their service. I've had mine for a year and sent it to Israel through the lady I bought it by to get some hair added (it's free as it's in the year guarantee). It has been 7 weeks and I was told it would take 3/4 max. There has apparently been a problem with the shipping and customs. Each time I ask I hear a different story and no clear answer. It makes me think something fishy is going on and I feel they are being very 'israeli' about it all and not giving me facts. It is so disappointing because I am obsessed with the wig and would want to purchase another one, but this experience has completely put me off unfortunately.

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sima

Posted on 2016-06-19
Rating: 3
3 /5 stars

  • Hair Quality
    User: 99%
    99%
  • Cap Construction
    User: 72%
    72%
  • Comfort & Fit
    User: 50%
    50%
  • Wig Lifespan
    User: 30%
    30%
  • Customer Service
    User: 50%
    50%

I had a very nice piece from BK, but the cap is not very comfortable and it oxidized much faster than cheaper wigs I own. It's a lovely wig, but I don't think it warrants the high price.

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